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EpicHype
Fanfold Paper
Posts: 10
Registered: ‎10-06-2017
Location: LT
Views: 6,091
Message 1 of 2

Is cracked screen warranty fix?

Very recently my laptop fell out of my locker and it fell on an edge. The lower left part of the black part is completely cracked, but the actual screen has 3 small cracks. The touchscreen doesn't work at all.

 

I still have 150 days of warranty, so can I get free warranty repair?

Sr Support Specialist
Posts: 8,174
Registered: ‎11-30-2015
Location: PH
Views: 6,065
Message 2 of 2

Re: Is cracked screen warranty fix?

Hi EpicHype,

 

Greetings.

 

You may get a free parts and labor repair if you have purchased an Accidental Damage Protection warranty for your machine.

 

Base Limited warranty that goes along with the purchase is only for hardware failures of parts and accidents like falls requires the warranty to be upgraded with ADP.

 

You may check your warranty from here.

 

Hope this helps answer your query.

 

Regards



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