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chuck_r
Fanfold Paper
Posts: 6
Registered: ‎05-30-2017
Location: US
Views: 157
Message 1 of 4

Is there any way to get OKR if not installed on yoga 721?

My Yoga 721 came without the OKR and even the button method doesn't work.   I hear that it's because I have win 10 signature.

 

Is there any way to get the OKR restore from Lenovo?  The chat people were not too helpful about it, but very polite.

 

-chuck_r

Support Specialist
Posts: 2,948
Registered: ‎02-22-2017
Location: GB
Views: 101
Message 2 of 4

Re: Is there any way to get OKR if not installed on yoga 721?

Hello Chuck_r

Thanks for using the Lenovo forums.


You should be able to order a recovery media for yourself from Lenovo:

https://www.medion.com/lenovoserviceshop/search?sbf=true&sn=20FWCT01WW&x=46&y=10

 

Otherwise, you can always create one for yourself:

https://support.lenovo.com/de/en/solutions/ht035659

 

Hope this helps, let us know how you get on.


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chuck_r
Fanfold Paper
Posts: 6
Registered: ‎05-30-2017
Location: US
Views: 93
Message 3 of 4

Re: Is there any way to get OKR if not installed on yoga 721?

Thanks!   I couldn't use Medion, as they only sell in Europe, but the other link was very helpful, and I think this will solve the problem.

 

I appreciate the help!     köszönöm szépen,

 

-Chuck

Support Specialist
Posts: 2,948
Registered: ‎02-22-2017
Location: GB
Views: 62
Message 4 of 4

Re: Is there any way to get OKR if not installed on yoga 721?


Yes sorry, I have forgot to check your location before recommending the serviceshop.

 

Do let us know if the recovery should help, also, if you are in warranty, you should be able to contact the support line and request one from them.

 

My pleasure.  Nincs mit! Smiley Happy

 


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