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conaxion
What's DOS?
Posts: 1
Registered: ‎06-17-2016
Location: UK
Views: 236
Message 1 of 3

Issue with new Lenovo Yoga 700-11ISK

I purchased a Lenovo Yoga 700-11ISK six days ago.  Like others posts I have read, I too have noticed a strong unpleasant odour eminating from the exterior of my computer.  The smell is mainly coming from the top lid (screen) of the computer.  It reminds me of the smell cats leave when they have 'sprayed' their territory.  If the PC has been in a room all day, the smell is quite overpowering when I come home in the evening.   I was thinking of wiping the surface but I do not want to cause any damage until I have received advice on the matter.  

Community SeniorMod
Community SeniorMod
Posts: 3,329
Registered: ‎12-01-2007
Location: US
Views: 211
Message 2 of 3

Re: Issue with new Lenovo Yoga 700-11ISK

Hello,

 

I have moved your message from the Re: Friendly Complaints and Suggestions Smiley Happy thread in the ThinkPad P and W Series Mobile Workstations section to the  ThinkPad P and W Series Mobile Workstations section for better visiblity.

 

Regards,

 

Aryeh Goretsky

 



I am a volunteer and neither a Lenovo nor a Microsoft employee.

L380 YogaP72 (20MB-*)P50 (20EN-*)S230u (3347-4HU)T23 (2648-LU7)T42 (2378-R4U)T43p (2678-H7U)T61p (6459-CTO)W510 (4318-CTO)W530 (2441-4R3)W530 (2441-4R3)X100e (3508-CTO)X120e (0596-CTO)X220 (4286-CTO)X250 (20CM-*)Yoga 370

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Administrator
Administrator
Posts: 6,927
Registered: ‎09-03-2014
Location: SK
Views: 178
Message 3 of 3

Re: Issue with new Lenovo Yoga 700-11ISK

Hello conaxion,

 

have you already notified support and your point of sale regarding this issue. It's the first time I've heard of something like this with this system, I would suggest you do so and request they take appropriate action. For cleaning tips please refer to the following linked to document;

https://support.lenovo.com/sk/en/documents/ht035676

 

Andy

 

English Community Leader
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