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Andy796
Paper Tape
Posts: 3
Registered: ‎08-19-2019
Location: GB
Views: 190
Message 1 of 3

***It won't boot - help!!***

My yoga 500-14IBD went to the boot menu as at the image below. I've tried a hard reset including battery removal, but it starts up to the boot menu again. Can anyone help me get out of it? Thanks, Andy. 

Community SeniorMod
Community SeniorMod
Posts: 9,850
Registered: ‎01-01-2010
Location: US
Views: 66
Message 2 of 3

Re: ***It won't boot - help!!***

It is impossible to know without seeing it, but I would suspect a failed drive.  Press the Novo button to start and run diagnostics


Rich


I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

If a response answers your question, please mark it as the accepted solution.

I am not an employee or agent of Lenovo.
Andy796
Paper Tape
Posts: 3
Registered: ‎08-19-2019
Location: GB
Views: 45
Message 3 of 3

Re: ***It won't boot - help!!***

Rich thanks. I suspect you're right about the hard drive - on switching on there is an unusual repetitive mechanical sound from the hard drive for about 30 seconds before the boot menu comes up. It's the same in pressing the Lenovo button, except for the menu that appears. The four options on the Lenovo button menu all take me to the boot menu. On accessing the app menu, there is a diagnostic splash (attached image), but I don't think this says much.

 

What should my next step be? Much appreciated. 

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