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Gammon15
What's DOS?
Posts: 3
Registered: ‎09-04-2013
Location: Midland
Views: 291
Message 1 of 3

Keyboard Randomly Stop Functioning

Laptop: Yoga 13

When Purchased: Christmas, 2012

 

Problem: At random points of time, seemingly for no reason, the keyboard stops functioning. The only way I can type is to use the touch-screen keyboard. But the actual keyboard does not work.

 

I have managed to fix it at times by bending the laptop into different positions/mashing down random buttons. But I don't want to be doing this EVERY time the keyboarrd stops working. So what gives? How do I fix it?

 

Retired Support Specialist
Posts: 2,826
Registered: ‎08-01-2013
Location: Bangalore
Views: 254
Message 2 of 3

Re: Keyboard Randomly Stop Functioning

Hi Gammon15,

 

Welcome to Lenovo Community Forums!

 

I’m sorry to hear that the Keyboard is not working as expected in Yoga13, below are the steps to get into BIOS menu and reset it to defaults and check the issue:

 

  • Shut down the computer completely.
  • Then press the Novo button and then select BIOS Setup (Click here for BIOS simulation).

NOTE: Click here to download the user guide for Yoga 13 Laptop and refer page no.12 to locate the NOVO button.

 

If the issue persists even after performing BIOS reset, I would Strongly Suggest Calling Technical Support for Assistance as the issue is hardware related. Click here to open a link where you can select the country and get the exact contact support number.

 

Hope this helps!!!

 

Do post us back for further queries.

 

Best Regards

Shiva Kumar



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Retired Support Specialist
Posts: 1,226
Registered: ‎11-18-2012
Location: Egypt
Views: 252
Message 3 of 3

Re: Keyboard Randomly Stop Functioning

Dear Gammon

 

Welcome in lenovo forums

 

When you face the issue please perform the elow steps :-

 

1- Shut down the machine and connect the charger 

2- Hold the Power down for 15 sec and then release

 

Please check the issue and let me know 

 

Thanks

Alaa



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