cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Mohamed_Hassan
Paper Tape
Posts: 4
Registered: ‎04-08-2017
Location: EG
Views: 149
Message 1 of 2

Keyboard and Mouse suddenly stopped working ?????!!!!!!! Need Help

 I have a Lenovo Yoga 500 and it was working fine untile today it was in a sleep mode and when i tried to open it the keyboard and pad stopped working with no reasons at all the thing that works is F11 & F12 & F9  If any one have an idea 

Support Specialist
Posts: 2,948
Registered: ‎02-22-2017
Location: GB
Views: 73
Message 2 of 2

Re: Keyboard and Mouse suddenly stopped working ?????!!!!!!! Need Help

Hello Mohamed_Hassan

Thanks for using the Lenovo forums.


Try a static discharge for this, it may help to resolve the issue or at least get rid of any built up static on the motherboard.

(If the battery is internal, please just skip the remove/replace battery steps.)
1. Turn the unit off
2. Remove the battery and the Mains adapter
3. Press and hold the front power button for 30 seconds
4. Replace the battery and the Mains adapter
5. Turn the unit on as normal


 

Hope this helps, let us know how you get on.


==================================================================================
Did someone help you today? Thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!

 

This will help the rest of the Community with similar issues identify the verified solution and benefit from it.



Pesszimistának lenni a legjobb, vagy igazad van, vagy kellemesen meglepődsz...

Check out current deals!


Shop current deals

Top Kudoed Authors