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2 Posts

12-29-2018

AU

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  • Posts: 2
  • Registered: ‎12-29-2018
  • Location: AU
  • Views: 45
  • Message 1 of 1

Keyboard backlight on and off - No graphics

2018-12-30, 23:24 PM

Hi. Im a tech but running out of ideas on this one. Client advised that laptop wouldnt start. I was able to get it started and ran all of the lenovo tests. Updated graphics driver. Tested hdd separately, ran a movie on it to test. Then turned it off. Now i get flashing keyboard backlight and black screen. 

 

So its not posting. Im told that a previous tech had disconnected and reconnected the battery. Worked ok for a short period.  He was in Spain and the client is now here in Australia on holiday.

 

Anyone experienced this?

 

Thanks

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