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2 Posts

10-18-2019

GB

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Keyboard backlight on my Yoga 530-14IKB has stopped working.

2019-10-18, 15:22 PM

I have tried configuring Lenovo settings, checked to see if keyboard backlight can be turned on under BIOS or Safe Mode and it can't. Also, I have also performed a power drain but still unable to get it to work. I have contacted Lenovo directly but still waiting for their reply. Hoping to get some advice here.

Thanks in advance.

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11767 Posts

11-30-2015

PH

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Re: Keyboard backlight on my Yoga 530-14IKB has stopped working.

2019-10-18, 19:00 PM

Hi SamanthaLucy,

 

Welcome to the Community Forums.

 

I would suggest giving them a direct call through technical support and inform them the steps you have already tried. I believe you have isolated the issue with those steps so it may be probable that hardware intervention can be tried at this point.

 

I hope this helps answer your query.

Update us how things go.

 

Regards



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