cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
SamanthaLucy
Paper Tape
Posts: 1
Registered: ‎10-18-2019
Location: GB
Views: 83
Message 1 of 2

Keyboard backlight on my Yoga 530-14IKB has stopped working.

I have tried configuring Lenovo settings, checked to see if keyboard backlight can be turned on under BIOS or Safe Mode and it can't. Also, I have also performed a power drain but still unable to get it to work. I have contacted Lenovo directly but still waiting for their reply. Hoping to get some advice here.

Thanks in advance.

Sr Support Specialist
Posts: 9,629
Registered: ‎11-30-2015
Location: PH
Views: 51
Message 2 of 2

Re: Keyboard backlight on my Yoga 530-14IKB has stopped working.

Hi SamanthaLucy,

 

Welcome to the Community Forums.

 

I would suggest giving them a direct call through technical support and inform them the steps you have already tried. I believe you have isolated the issue with those steps so it may be probable that hardware intervention can be tried at this point.

 

I hope this helps answer your query.

Update us how things go.

 

Regards



Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

Check out current deals!


Shop current deals

Top Kudoed Authors