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49 Posts

08-13-2014

United States of America

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Keyboard backlight setting reversed in Vantage

2021-09-14, 15:30 PM

I did a clean reinstall of Windows 10 Home x64 on my Yoga 2 13, and there are a couple of strange bugs.

 

In Lenovo Vantage, the keyboard backlight setting is reversed. With the backlight set to "Off" in Vantage, the keyboard is actually illuminated. I can turn it off and back on using the Fn-spacebar key combination but Vantage continues to indicate that it is off either way.

 

When I set the backlight to "On" in Vantage, the backlight actually turns off, and can't be turned back on with the Fn-spacebar key combination. It remains totally off until I change the setting in Vantage back to "Off", at which point it turns on and behaves as described above

 

I'll post the other bugs in separate threads. Any suggestions on how to resolve this one?

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4482 Posts

11-04-2019

United States of America

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Re:Keyboard backlight setting reversed in Vantage

2021-09-14, 17:30 PM

 

Hello @ JubiLee !

 

Thanks for posting here at the Community Forums!

 

Please share here your Yoga 2 13's MTM (machine type-model) number for us to check its specifications as this would help us detail more about your machine variant while keeping the confidentiality of your serial number.

 

It can be seen through the device's label/sticker or its original packaging and does usually have a format of 8********R as an example.

 

Here's a link as well that contains additional methods in obtaining your device's details.

 

Also, where did you downloaded the Windows 10 Home OS file?

 

Aside from that, please share here its current BIOS version/date.

Press Windows + R key then type in msinfo32 to open the System Information window and get the details from there.

 

Thanks,

Adriel_Lenovo

Lenovo Support

 



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49 Posts

08-13-2014

United States of America

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Re:Keyboard backlight setting reversed in Vantage

2021-09-14, 20:28 PM

It's a Yoga 2 13 laptop - type 80DM

s/n CB30385861

 

I used the Media Creation Tool downloaded directly from Microsoft to create a Windows 10 installer on a USB drive. I booted from that drive and did a clean install of Windows 10, not an upgrade or repair of the existing OS which was already at Windows 10.  Then I installed the latest drivers from Lenovo's support site, then I installed Lenovo Vantage from the Microsoft store.

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1018 Posts

09-27-2019

China

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Re:Keyboard backlight setting reversed in Vantage

2021-09-15, 1:45 AM

hi

What's your device name?

It is BIOS problem, you'd better ask Lenovo Service for help.

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49 Posts

08-13-2014

United States of America

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Re:Keyboard backlight setting reversed in Vantage

2021-09-15, 15:02 PM

@ wangyanyan wrote:

hi

What's your device name?

 

I already replied above.

It's Lenovo Yoga 2 13 - type 80DM

s/n CB30385861

 

 

BIOS:

96CN31WW (v1.17) 

96EC31WW (v1.17)

 

It is BIOS problem, you'd better ask Lenovo Service for help.

 

The BIOS is the latest version. If it's a BIOS problem then maybe Lenovo Vantage is incompatible with the laptop. Should I uninstall the Lenovo Vantage app?

 

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3 Posts

03-15-2021

Algeria

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Re:Keyboard backlight setting reversed in Vantage

2021-09-16, 8:02 AM

You can use tools to uninstall so that you can completely uninstall without residue.

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49 Posts

08-13-2014

United States of America

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Re:Keyboard backlight setting reversed in Vantage

2021-09-16, 21:24 PM

Thank you. but that link is for Mac tools and the Lenovo is a Windows PC.

 

I'm still waiting to learn if Lenovo Vantage is incompatible with my Lenovo Yoga 2 laptop and must be uninstalled.

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