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fg22
Paper Tape
Posts: 2
Registered: ‎09-09-2017
Location: BR
Views: 396
Message 1 of 3

LENOVO YOGA 710-11 ISK - NO DISPLAY

Hi there LENOVO Community,
 
I´ve bought an ultrabook, model YOGA 710-11 ISK  last year at BestBuy, but only started using it near a month ago and after some hours of use, suddenly the screen was gone, I mean I can turn the laptop on but nothing goes to the screen, got totally off.
 
It was bought on Oct 19th 2016, so it is under the warranty period.
 
I live at Melborne Beach, where is the nearest office to send it to be checked and repaired ?
 
How is the warranty process ? I mean is it possible to send it by mail with a copy of receipt  or does Lenovo could take it at home ?
 
Thanks in advance,
Fernando
Support Specialist
Posts: 2,948
Registered: ‎02-22-2017
Location: GB
Views: 344
Message 2 of 3

Re: LENOVO YOGA 710-11 ISK - NO DISPLAY

Hello Fg22

Thanks for using the Lenovo forums.


If the screen is not turning on no matter what, then I would recommend that you get in touch with your local Lenovo support service for a possible repair for the unit.

 

Below is the link to the phone list where you can find these numbers

 

 

Hope this helps, let us know how you get on.


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fg22
Paper Tape
Posts: 2
Registered: ‎09-09-2017
Location: BR
Views: 328
Message 3 of 3

Re: LENOVO YOGA 710-11 ISK - NO DISPLAY

Hi Krakken, thank you!

 

I just called them and I was told to go to any Best Buy store and take it.

 

Besides I should print the Warranty Look up, but I wasn´t able to get it, so my only question right now is if you could send me the link or the form so I can print it.

 

Best regards,

Fernando

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