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8 Posts

06-20-2021

Belgium

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  • Message 101 of 111

Re:LENOVO YOGA 720-15IKB Touch Screen not working

2021-08-11, 15:50 PM

@ DeltaHawk46 wrote:

Today after 5 -6 times trying to disable and enable the macom device I waited until I had used the computer for about two hours while plugged in. Once again tried to disable and enable the macom device and it worked. Still don't know why.

 

That is very interesting and it seems to be similar behavior to mine!

I also manage to reproduce this - but not every time.

 

Could other persons please also try the same and report? 

 

I gave this information to Lenovo when I returned my laptop but sadly they seemed to completely ignore this input. 

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10 Posts

02-17-2017

United States of America

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Re:LENOVO YOGA 720-15IKB Touch Screen not working

2021-08-11, 17:10 PM
Tried but still no luck here,
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1 Posts

08-31-2021

Pakistan

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  • Message 103 of 111

Re:LENOVO YOGA 720-15IKB Touch Screen not working

2021-08-31, 12:57 PM

I also had the same issue but my Lenovo Yoga led was broken,

I changed my led from local technician and they fix the issue with broken LED but touch is not available on that LED and they told me it is hard to find one. 

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3 Posts

08-10-2021

United States of America

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  • Message 104 of 111

Re:LENOVO YOGA 720-15IKB Touch Screen not working

2021-08-31, 17:03 PM

This worked for my Yoga 11E.   

 

https://www.intel.com/content/www/us/en/download/18508/24096/intel-processor-i-o-controller-driver-for-windows-8-1-for-intel-nuc.html

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1 Posts

09-14-2021

Czech Republic

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  • Message 105 of 111

Re:LENOVO YOGA 720-15IKB Touch Screen not working

2021-09-14, 17:48 PM

OMG, deja vu, not again not again please! Another product in my life with a problem, when I start googling solution I find dousends of "try this and then this and still nothing? Then try this" which never worked! Then I find official forum with more than a year old thread of desperate people like me with no answer from the company what so ever. Looks like support is not even trying to find a solution, like for a year and nothing? Geez this is so anoyin so I will just join the crowd saying - I HAVE THE SAME PROBLEM for few months now - And also I will say right away - I will never buy Lenovo again. thanks LENOVO SUPPORT FOR NOTHING.

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6 Posts

04-14-2021

United States of America

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  • Message 106 of 111

Re:LENOVO YOGA 720-15IKB Touch Screen not working

2021-09-14, 18:50 PM
Disappointing and frustrating. I'll certainly never buy a touchscreen from Lenovo again, and maybe not another product.
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1 Posts

09-15-2021

India

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  • Message 107 of 111

Re:LENOVO YOGA 720-15IKB Touch Screen not working

2021-09-15, 7:12 AM

Our only option left right now is, wait for the windows 11 update and hope the touch problem get's sorted. Because lenovo ain't doing anything and we got no option. 

**bleep** service :] 

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1 Posts

09-19-2021

France

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  • Message 108 of 111

Re:LENOVO YOGA 720-15IKB Touch Screen not working

2021-09-19, 13:35 PM

Hello community,

 

My Lenovo Yoga has recently had the same problem as everyone who testified previously.

 

My question will go directly to the Community Manager: could you summarize what solutions are available on this date (September 2021) to correct this problem?

 

Having not yet made a ticket with support, I would like to know a real solution that could work before contacting them.

 

Thanks in advance! 

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1 Posts

10-15-2021

United States of America

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  • Message 109 of 111

Re:LENOVO YOGA 720-15IKB Touch Screen not working

2021-10-17, 21:19 PM

If it is not working in Win 10, I can bet that it will not work in Win 11. So I will go a step further and say that more things will stop functioning in Win 11.

 

Regarding the touch screen problem, the non-existent Lenovo is not going to solve it ever. I have touch screen issue with my personal laptop(720-15IKB) for the last two years. Their laptops have a myriad of issues; touchscreen and touchpad problems are prevalent. Even my Work laptop has intermittent touchpad issues without any fix.

 

Lenovo has the worst support. I request everyone to stop buying the Lenovo crap. 

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10 Posts

02-17-2017

United States of America

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  • Message 110 of 111

Re:LENOVO YOGA 720-15IKB Touch Screen not working

2021-10-17, 22:28 PM

BTW

You might as well forget about waiting for that long awaited windows 11 update solution.

After I ran the recent update I got an error message that said my PC would not be eligible for the Windows 11 update.

I was like HUH?

I started hunting through all the reasons why it wouldn't be and then finally stopped when I saw this reason:

"requires a screen or monitor that supports multi-touch"

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