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Lenovo NotebooksLenovo Yoga Series Notebooks
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1 Posts

03-11-2020

Brazil

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  • Message 11 of 110

Re:LENOVO YOGA 720-15IKB Touch Screen not working

2020-03-11, 17:26 PM

Has anyone found a solution for this or Lenovo just abandoned its customers for real? We spent a lot of money on this to have a problem and dont get any solutions nor answers.

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1 Posts

03-12-2020

Austria

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  • Message 12 of 110

Re:LENOVO YOGA 720-15IKB Touch Screen not working

2020-03-12, 10:19 AM

I checked the driver and all settings for touchscreen which seem to fine.  Yet the touch screen is not working. Any solutions?

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1 Posts

03-12-2020

India

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  • Message 13 of 110

Re:LENOVO YOGA 720-15IKB Touch Screen not working

2020-03-12, 13:33 PM

Still waiting here for a reply. My touch screen stopped responding suddenly yesterday. Lenovo what is happening?

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1 Posts

03-20-2020

United States of America

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  • Message 14 of 110

Re:LENOVO YOGA 720-15IKB Touch Screen not working

2020-03-20, 3:44 AM

same thing here. called lenovo. they ignore me. i reinstalled from scratch. still no touch screen. they probably want to loose customers.

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28 Posts

12-14-2019

Germany

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  • Message 15 of 110

Re:LENOVO YOGA 720-15IKB Touch Screen not working

2020-03-24, 20:54 PM

True! So many threads on this issues - yet so solution to be found... Very unfortunate. Here is my thread on the probelm:

 

https://forums.lenovo.com/t5/Lenovo-Yoga-Series-Notebooks/Lenovo-Yoga-720-Touchscreen-stopped-working-yet-it-is-NOT-deffect-correct-firmware-needed/m-p/5001567?page=1#5004637

 

Best regards

 

phila

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1 Posts

04-01-2020

United States of America

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  • Message 16 of 110

Re:LENOVO YOGA 720-15IKB Touch Screen not working

2020-04-01, 18:53 PM

I've been having this same issue for several months.  Lenovo seems like they've been ignoring this forum.  I've been a loyal customer for about 15 years since they were IBM, and this is making me think I need to look to other brands for my next purchase.  Please give us some support!

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1 Posts

04-09-2020

United States of America

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  • Message 17 of 110

Re:LENOVO YOGA 720-15IKB Touch Screen not working

2020-04-09, 22:27 PM

Also very frustrated. I have spent hours trying to get my touchscreen to work again. Specifically bought this computer because the touchscreen is a huge plus for work, but I will not be buying another Lenovo after seeing that customer service is so terrible. I could have gotten a better machine without a touchscreen for less money. Robbery.

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9 Posts

01-14-2019

United States of America

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  • Message 18 of 110

Re:LENOVO YOGA 720-15IKB Touch Screen not working

2020-04-10, 12:35 PM

None of their suggested solutions will work. The Yoga is a bad product. My touch screen failed in the 1st year. Had to fight hard and they eventually replaced the computer. The new computer's touch screen and camera no longer work. This is the eighth Lenovo product I purchased and last time I will every buy a Lenovo product.

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1 Posts

04-14-2020

United States of America

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  • Message 19 of 110

Re:LENOVO YOGA 720-15IKB Touch Screen not working

2020-04-14, 5:32 AM

Hello to All, i had the same problem with my client and i tried a few things and i managed to get mine working. 

Hopefully it may work for most of you, let me know how you go

 

Device Manager>Human Interface Devices>HID-complient touch pad>Right Click>Update Driver>Browse my computer for other devices>Click on HID-Complient Device (not touch pad file)>Next>Close

Hopefully it works for you... 

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90 Posts

04-12-2020

United States of America

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  • Message 20 of 110

Re:LENOVO YOGA 720-15IKB Touch Screen not working

2020-04-14, 17:56 PM

I cant seem to follow those instructions. 

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