06-16-2019 09:02 AM
It was working totally fine for one and a half year, and for the last few days, it stopped working. I reinstalled the OS, tried in safe mode also. But nothing works. But the device manager is suggesting that the device is working properly. what should I do now?
06-22-2019 09:27 PM
Welcome to the Community,
Try to uninstall the driver by going to Device Manager (Windows key + X>Device Manager), expand Human Interface Devices and right click on HID Compliant Touchscreen. After uninstalling the driver, restart the laptop and check if it'll work. Update us how it goes.
06-25-2019 11:36 AM - edited 06-25-2019 11:37 AM
A lot of users are reporting the similar issues, will there be an official update on the problem? It is definitely a software issue. No doubts. So question to you Hector in particular - how can people work with laptops which are even on the warranty when the support ignores them at all?
LENOVO?!?! WHY ARE USERS GETTING IGNORED???
07-08-2019 08:20 AM
I'm having the same exact problem. It seemed to be working fine last time I used my computer a few days ago, now the touchscreen isn't working at all. I've also tried all the suggestions I've seen given and nothing seems to help.
07-15-2019 06:29 PM
I agree as it was working fine until a clean reinstall. Now I do not show any HID for it. I do have a USB that reports an issue;
"Unknown USB Device (Invalid Device Descriptor)" I have looked for the driver, but have not found one for the Yoga 13 ideapad model 219100.