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2 Posts

05-04-2017

Poland

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  • Posts: 2
  • Registered: ‎05-04-2017
  • Location: Poland
  • Views: 114
  • Message 1 of 1

Lack of email contact to write complaint about the Tech Support -Yoga 710 case with fan noise

2017-05-04, 15:04 PM

I'm sorry to write this kind of issue here on a public forum, but was forced to and I can see that I'm not alone :)

In a short words ... after a long service repair of my Yoga 710 and a long way of proveing to the seller that the hardware has a defect (fan is blowing straight to the microphone making noise), I've got money refound on 03.04.2017 !

Total time that I was without funds and without a laptop lasted from 10.01.2017 to 03.04.2017 (83 days, including Lenovo Service Support - 32 days). 

I have got only one sorry word from Lenovo nothing more. That's all for my effort to contact them, explain everything, loosing my nerves, all invonvieniences at my bussiness etc. 

I asked finally what will you do if I want to buy new Lenovo product in the future (maybe small discount for me) but didn't get answer until today...

Where should I write an email concerning complaint about Tech Support  ?

 

 

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