06-09-2017 06:38 AM
The laptop sometimes boots up when fully charged (whether connected or not connected with power cord) with display working fine and other times (at random) when turned on will show that power is on (indicator light is turned on on side of laptop) but no display. Screen is blank and no sound is heard. Again, this is completely random. I can follow the exactly same process (always when fully charged). Sometimes the screen works fine; other times it's black and never displays. Please help.
06-12-2017 12:55 AM
Hi, Carol –
Thank you for writing in to the Lenovo Forum - happy to have you here today.
You can also start by flushing out all static, remove AC adaptor and hold down power button for about 15 seconds.
Installing new OS might help, but I wouldn't count on it to fix the problem. It is probably some power supply to screen issue or bad LCD cable, might be completely wrong though.
Try updating the BIOS
Update us how it goes.
Tap that kudos button if I helped
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