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Rehima
Blue Screen Again
Posts: 4
Registered: ‎06-12-2019
Location: ET
Views: 244
Message 1 of 7

Lenovo 720-12ikb won't power up

It had been a while since I charged my computer so I assumed it was dead. I plugged it in and the charging light is on. However pushing the power button does nothing. Holding the power button for like 10 seconds causes the caps lock light to flick on and off and then the charging light turns off for a bit and then turns back on. I pressed like all the buttons so it’s not that the brightness is down or something. Um what do I do

 

MOD: Added issue to title

RAJ_2806
Token Ring
Posts: 32
Registered: ‎06-08-2019
Location: LB
Views: 226
Message 2 of 7

Re: Lenovo 720-12ikb

Hello Rehima,

 

can you please reseat the Laptop?

please remove the battery for 30 seconds then reconnect it, plug your laptop and turn it on.

Sr Support Specialist
Posts: 9,111
Registered: ‎11-30-2015
Location: PH
Views: 197
Message 3 of 7

Re: Lenovo 720-12ikb won't power up

Hi Rehima,

 

Welcome to the Community Forums.

 

In addition, perhaps trying to connect the machine on an external display/monitor pressing on F10 to toggle display can help isolate display issue.

 

Shutting down the machine and using the novo button (item2 page 10) with unfolded paper clip should also power the machine on and show the Novo menu in the built in screen.

 

Update us how it goes.

 

Regards

 



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Rehima
Blue Screen Again
Posts: 4
Registered: ‎06-12-2019
Location: ET
Views: 189
Message 4 of 7

Re: Lenovo 720-12ikb won't power up

I removed the battery and connect ac adapter still nothing

 

 

Community Moderator
Community Moderator
Posts: 1,538
Registered: ‎12-13-2016
Location: US
Views: 176
Message 5 of 7

Re: Lenovo 720-12ikb won't power up


@Rehima wrote:

I removed the battery and connect ac adapter still nothing

 

 


See Spidy's post directly above this one.


____________________________________
I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

If a response answers your question, please mark it as the accepted solution.

I am not an employee or agent of Lenovo. I love beer.
Rehima
Blue Screen Again
Posts: 4
Registered: ‎06-12-2019
Location: ET
Views: 141
Message 6 of 7

Re: Lenovo 720-12ikb won't power up

I removed the battery and connect ac adapter still nothing

RAJ_2806
Token Ring
Posts: 32
Registered: ‎06-08-2019
Location: LB
Views: 133
Message 7 of 7

Re: Lenovo 720-12ikb won't power up

have you tried to remove the battery and the mainboard and connected do the AC Adapter and tried to power it on (with no battery and no Memory).

if the mainboard started beeping, it means you might have a memory problem.

if nothing occures, then you need a mainboard replacement.

 

i have faced the same issue on my Thinkpad T470 and after several diagnostics, it turned out that the mainboard went down and i had to replace it

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