03-01-2019 05:31 PM
Hello My 910-13lKB 80VF will not Turn on unless I hold the power down for 20 seconds until the light s flashes on power buttonand keyboard then I press the power button and it turns on. This happen Started to happen after I hadnt used it for a few monthS battery seems fine once powered on but I think it drains if I let it sit for a week not really sure
I have tried holding the power button for a long time even with the battery out.
I checked for updates and everthing is up to date
I played with the power settings and still the same
I even installed windows again
Thank you for any help in advance
03-02-2019 06:25 AM
How are you shutting the computer down? Go to Start > onscreen power button and choose Shut Down.
If that's how you're shutting it off, press and hold the power button for a full minute after the computer shuts off.
If you still have the issue, try the NOVO button and see what happens.
03-02-2019 07:50 AM
With issures like this, I check the event log and also turn off fast startup