English Community

Lenovo NotebooksLenovo Yoga Series Notebooks
All Forum Topics
Options

1 Posts

12-08-2018

GB

1 Signins

33 Page Views

  • Posts: 1
  • Registered: ‎12-08-2018
  • Location: GB
  • Views: 33
  • Message 1 of 2

Lenovo 920 Glass not charging and will not turn on

2018-12-08, 18:47 PM

My Lenovo Yogs 920 glass will not charge nor will it turn on. I have tried the solution of holding down the power button for 30 seconds twice and it still will not turn on. I can not do a hard reset as it will not turn on, please can someone help!

Reply
Options

296 Posts

08-02-2018

PH

243 Signins

957 Page Views

  • Posts: 296
  • Registered: ‎08-02-2018
  • Location: PH
  • Views: 957
  • Message 2 of 2

Re: Lenovo 920 Glass not charging and will not turn on

2018-12-13, 17:38 PM

Hi MissUbaka! 

 

Welcome to the community forums.

 

Since that you already performed the basic troubleshooting for NO power issue. This is a hardware related issue. We recommend to contact your local Lenovo support for service repair. Please use this global contact list: https://pcsupport.lenovo.com/us/en/supportphonelist?CID=ww:lenovosocial:20x9m6 

Just enter the serial number of the laptop and choose your location accordingly. 

 

Regards,

Matt_lenovo



Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

Follow us @LenovoSupport on Facebook and Twitter!

Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save