cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
MissUbaka
Blue Screen Again
Posts: 1
Registered: ‎12-08-2018
Location: GB
Views: 81
Message 1 of 2

Lenovo 920 Glass not charging and will not turn on

My Lenovo Yogs 920 glass will not charge nor will it turn on. I have tried the solution of holding down the power button for 30 seconds twice and it still will not turn on. I can not do a hard reset as it will not turn on, please can someone help!

Social Support Agent
Social Support Agent
Posts: 135
Registered: ‎08-01-2018
Location: PH
Views: 47
Message 2 of 2

Re: Lenovo 920 Glass not charging and will not turn on

Hi MissUbaka! 

 

Welcome to the community forums.

 

Since that you already performed the basic troubleshooting for NO power issue. This is a hardware related issue. We recommend to contact your local Lenovo support for service repair. Please use this global contact list: https://pcsupport.lenovo.com/us/en/supportphonelist?CID=ww:lenovosocial:20x9m6 

Just enter the serial number of the laptop and choose your location accordingly. 

 

Regards,

Matt_lenovo



Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

Follow us @LenovoSupport on Facebook and Twitter!

Check out current deals!


Shop current deals

Top Kudoed Authors