12-08-2018 10:47 AM
My Lenovo Yogs 920 glass will not charge nor will it turn on. I have tried the solution of holding down the power button for 30 seconds twice and it still will not turn on. I can not do a hard reset as it will not turn on, please can someone help!
12-13-2018 09:38 AM
Welcome to the community forums.
Since that you already performed the basic troubleshooting for NO power issue. This is a hardware related issue. We recommend to contact your local Lenovo support for service repair. Please use this global contact list: https://pcsupport.lenovo.com/us/en/supportphonelist?CID=ww:lenovosocial:20x9m6
Just enter the serial number of the laptop and choose your location accordingly.