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11-21-2018

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Lenovo 920 touchpad not working

2018-11-21, 23:41 PM

Hello everyone,

 

I have a Lenovo 920, and the touchpad stopped working. I went to settings to see about it, and I was expecting to see a Mouse & Touchpad setting, but all it showed was a tab for Mouse settings. It is almost like Windows 10 is no longer detecting the touchpad.

Any advice?

 

Thanks

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2 Posts

11-22-2018

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Re: Lenovo 920 touchpad not working

2018-11-22, 5:58 AM

i have yoga900 -131SK and after the windows got upgraded to 17134.407 , the touchpad is not working. The HID driver is not working with yellow sign.

 

I have tried all the options described in other forums

1. Reinstalled the driver in windows manager option.

2. Deleted the driver, restarted the system

 

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2 Posts

11-22-2018

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Re: Lenovo 920 touchpad not working

2018-11-22, 6:11 AM
The solution described here -https://forums.lenovo.com/t5/Lenovo-Yoga-Series-Notebooks/Yoga-910-80VF-Touchpad/m-p/4104413#M65190 perfectly worked well. I used the 3rd option of installing the generic driver.
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1 Posts

01-19-2019

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Re: Lenovo 920 touchpad not working

2019-01-19, 21:26 PM

Hi,

 

I have this problem too. A few days ago, after a Windows update, my touchpad stopped working. I went to "Device Manager" and tried to update touchpad's driver however there was no "touchpad" but only "HID Compliant Mouse". 

 

Since I had nothing to do, I searched for "troubleshooter" in Windows search bar. In the "Troubleshooter", I found "Harware and Devices" and clicked it. After Windows detected and solved the problem, I restarted my computer and my touchpad started working. So the problem was solved. However, this time, my fingerprint sensor stopped working. Since the fingerprint sensor does not mean much for me, I did not care the problem.

 

Today, after a Windows update, my touchpad stopped working AGAIN. What's interesting is that my fingerprint sensor starts working now. I tried "Troubleshooter" solution again but it did not work. So I search for possible solution and found some links like the link below

 

https://support.microsoft.com/en-us/help/4027866/windows-fix-touchpad-problems-in-windows-10

 

However, that did not work because there is not any device with the question or exclamation mark in my "Device Manager", so I could not removed it.

 

I absolutely agree with the author of the link below

 

https://forums.lenovo.com/t5/Lenovo-Yoga-Series-Notebooks/Yoga-910-80VF-Touchpad/m-p/4293542/highlight/true#M70732 

 

IN SHORT, an update is needed to solve this problem...

 

 

 

 

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2 Posts

06-13-2019

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Re: Lenovo 920 touchpad not working

2019-06-13, 14:05 PM

Hey, any progress on this. I just updated yesterday and have had no touchpad or curser ever since. Likewise there is no "Touchpad" settings only "Mouse and Other Pointing Devices" and within there I only see the HID Compliant Mouse.

 

I would have thought this had been resolved by now...?

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2 Posts

06-13-2019

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Re: Lenovo 920 touchpad not working

2019-06-13, 14:22 PM

Update: I have resolved this issue using some advice from another thread:

 

I fired up Lenovo Vantage and then did a system update in there - the updates included a BIOS update. Once I restarted the computer the curser was back... SOLVED.

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1 Posts

11-11-2018

HU

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Re: Lenovo 920 touchpad not working

2019-08-20, 20:56 PM

I had a YOGA 920,  1 week ago I bought, and the touchpad stopped working suddenly. I follow the steps as above, using "Lenovo Vantage and then did a system update in there - the updates included a BIOS update. Once I restarted the computer the curser was back... SOLVED" - Recommended!!

 

Then you can check in Device Manager, the touchpad will appear. 

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1 Posts

09-07-2019

US

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Re: Lenovo 920 touchpad not working

2019-09-07, 14:19 PM

 

In my case I had to shorten the connector's pins on the touchpad side that links motherboard and touchpad. The problem it solved was that each pin was broken in half  (see on pic) so there was no connection. picture is not the actual one, the original connector has 6 pins.

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1 Posts

09-27-2020

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  • Message 9 of 9

Re:Lenovo 920 touchpad not working

2020-09-27, 4:21 AM

Where did you bought the replacement?

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