11-02-2018 02:36 AM
I was a happy user of Lenovo Active Pen 2, but recently it has stopped working. By this, I mean that it does not produce any reaction from the touch screen when I tap the screen with it, although successfully connected to the laptop as the Bluetooth device.
I have checked and re-installed the drivers and the software (Lenovo Pen Settings). I have also tried to replace the battery twice, and that seemed a right thing to do, at first: for several seconds after the replacement, the pen was working, indeed. Suddenly, the screen would stop reacting to the pen clicks and touches and would never react anymore. As I mentioned, I have observed the similar behaviour twice.
I would be very glad to get any assistance except for the most obivous advice like "Please double-check the drivers and the device batteries". Thanks a lot.