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Locationunknown
What's DOS?
Posts: 3
Registered: ‎02-21-2015
Location: US
Views: 129
Message 1 of 4

Lenovo Active pen 2 stopped working to capture scren sketch after upgrade of the BIOS, any solutions

After the recent update of the BIOS. The pen cannot capture the screen sketch through the clicking of the pen. Any solutions?

 

Thanks

Social Support Agent
Social Support Agent
Posts: 1,133
Registered: ‎08-02-2018
Location: US
Views: 90
Message 2 of 4

Re: Lenovo Active pen 2 stopped working to capture scren sketch after upgrade of the

Hi Locationunknown! Welcome to our forums community. May we know first what is the exact model of Yoga laptop do you have so we could check some details? Could you tell us more details about the screen sketch you are referring to? And also, could you tell us the BIOS version of the laptop? Let us know. 



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Locationunknown
What's DOS?
Posts: 3
Registered: ‎02-21-2015
Location: US
Views: 64
Message 3 of 4

Re: Lenovo Active pen 2 stopped working to capture scren sketch after upgrade of the

The active pen 2 can not active the screen sketch function. It only can be used for writiing now. The model is Yoga 730-15ikb (Lenovo 81CU), and the BIOS version is 7KCN29WW(V1.10). SMBIOS Version is 3.0.

 

Thanks

Retired Support Specialist
Posts: 402
Registered: ‎08-02-2018
Location: US
Views: 52
Message 4 of 4

Re: Lenovo Active pen 2 stopped working to capture scren sketch after upgrade of the

Normally, this can be fixed by reinstalling the driver. Uninstall the Wacom driver then download and reinstall it from here, https://pcsupport.lenovo.com/us/en/products/LAPTOPS-AND-NETBOOKS/YOGA-SERIES/YOGA-730-15IKB/81CU/dow.... Update us how it goes. 

 

Regards,

 

 



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