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08-13-2014

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Lenovo Companion issues Win10 Yoga 2 13

2016-02-25, 2:55 AM

I decided to use my Lenovo Companion software for the first time since upgrading to Windows 10 a few months ago. The computer has been working fine but I thought I should give it a checkup after all this time

 

The Companion utility required me to update to the Lenovo System Foundation which I downloaded and installed.

 

After a reboot, I ran "Optimize Your Ideapad" -> checkup from the Lenovo Companion utility, which identified 6 items to be optimized. I clicked Optimize, rebooted the machine and ran the utility again and it identified the same 6 items to be optimized.  I clicked Optimize for a second time but this pattern just repeats, nothing actually seems to get optimized. The utility seems to accomplish nothing.

 

Now I have a new problem. When I'm using my computer on battery and I plug in the AC adaptor, it locks up every time. I assume this is due to updating the Lenovo System Foundation and/or using the utility to optimize my computer, because i never had this problem before I stupidly decided to trust this piece of crapware.

 

I intend to use Windows System Restore to roll back prior to all of this, and then uninstall Lenovo Companion altogether.  The Lenovo System Foundation and Lenovo Companion aren't required components for the notebook to run, are they?

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250 Posts

04-16-2015

France

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Re: Lenovo Companion issues Win10 Yoga 2 13

2016-02-25, 3:02 AM

Hello,

 

No they're not. I uninstalled these a long time ago.

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43 Posts

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  • Message 3 of 15

Re: Lenovo Companion issues Win10 Yoga 2 13

2016-02-25, 3:34 AM

Thanks. Did you keep any of the Lenovo apps or dump them all?  Not that I ever used any of them.

 

I noticed Motion Control doesn't seem to work either.

 

I get the feeling Lenovo stopped supporting this machine when Win10 came along.

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90 Posts

03-17-2015

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Re: Lenovo Companion issues Win10 Yoga 2 13

2016-02-25, 12:06 PM
The only Lenovo utility you will need is the 'Transitions' utility (or whatever it's called). The one that recognises when your convertable shifts to tablet mode or whatever. If you don't have this running, W10 will not be able to detect mode changes and will not swap to 'Tablet mode' automatically as it ought.
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France

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Re: Lenovo Companion issues Win10 Yoga 2 13

2016-02-25, 12:15 PM

Hello,

 

No, Lenovo Transition is not mandatory, Windows 10 manages the different modes fine.

 

I only kept Lenovo Energy Manager, and Lenovo Yoga Mode Control (it's a service).

But I'm sure I could dump at least the first one with no harm.

 

Lenovo Motion Control is not supported in Windows10.

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  • Message 6 of 15

Re: Lenovo Companion issues Win10 Yoga 2 13

2016-02-25, 16:24 PM
Not my experience. I installed Win10 clean on my Yoga 2 13. Whatever I set W10 to do re transitions, it detects nothing when I move my Yoga into (say) tablet mode from desktop. No W10 'Tablet mode' engaged. I install the Transition utility, and it works. I remove it, and it fails again. I can turn on 'Tablet mode' manually, but without the Transition utility the automatic detection does not work. This was before the November update, however. I shall experiment with this again tonight, but unless the November update to W10 has changed anything it re. this mechanism it is demonstrably necessary to use the Transition utility for this to work.
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  • Message 7 of 15

Re: Lenovo Companion issues Win10 Yoga 2 13

2016-02-25, 16:48 PM
Right, here's the full skinny. If I exit the Transitions utility in the system tray, automatic tablet mode still works. However, as mentioned by Blero above, I do have the Yoga Mode Control service running (listed as YMC in Windows' services). If I terminate the YMC service the automatic detection then fails. Thing is, the YMC service is part of what is installed when you install the Transitions utility. It does not come with a W10 clean install. I'm not sure where you obtained a separate installer for the YMC service Blero, please do post a link here in the interests of cleaning up unnecessary stuff from our systems. Short of a separate YMC service installer though, you do need the Transitions utility package installed to install the YMC service which makes the transitions to tablet mode et al work.
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  • Message 8 of 15

Re: Lenovo Companion issues Win10 Yoga 2 13

2016-02-25, 17:02 PM

Actually, mine is the Yoga 2 11 and I don't really know what makes the transitions work, if it's the Yoga or the Windows 10 November update.

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250 Posts

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  • Message 9 of 15

Re: Lenovo Companion issues Win10 Yoga 2 13

2016-02-25, 17:45 PM

Ok I posted my previous message without seeing your last one, then I took the time to check everything.

 

You're right, YMC is the mandatory part to make transitions work. Transitions fail if I stop this service on my Yoga, too.

If you say it's part of Lenovo Transition, let's trust you.

What I actually did was just deactivate Transition from Start in Task Manager, after the whole thing had been installed.

 

So, sorry, I have no way to install YMC without installing Transition at the same time.

 

And it's interesting to see Lenovo Transition is marked as a Windows 8 utility in the Lenovo support site. Nothing appears if you select Windows 8.1 or 10 as the OS. That's for Yoga 2 11 support page.

On the Yoga 2 13 page, I can't even see a trace of Lenovo Transition, maybe because there is no Windows 8 selection available.

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  • Message 10 of 15

Re: Lenovo Companion issues Win10 Yoga 2 13

2016-02-25, 18:14 PM
Yea, to do a clean install I had to hunt high and low through Lenovo's complex site to find a copy of Transitions that is the same version as the one that came with my Yoga 2 13. I actually can find a W10 version of YMC by searching via Bung, it's on Lenovo's site. No Transition utility, just a YMC installer. Thing is, that's for the Yoga 3 and some more modern Yogas. Not for the Yoga 2. So, I'm not sure what effect that would have. By the way, no need to trust me. Call up the Windows Services snap-in, right click on YMC and check the properties. You'll see it's installed in the Transitions folder.
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