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01-19-2020

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Lenovo L380 Yoga BIOS blocked with password by itself

2020-01-19, 15:25 PM

Hi!

I bought last week a Lenovo L380 Yoga. When i received it first thing I entered BIOS Setup, and it was fine, it was asking me for password but it worked with just an Enter. 

In the meantime I setup fingerprint and password in Windows... After that I tried to enter in BIOS but i can't, because it prompts me to enter password, and it doesn't work anymore with just pressing enter. I tried with the password I set in Windows, but wouldn't work as well.

I then deactivated any windows password or fingerprint, but i still can't access BIOS. 

I found other peoples with similar problem, so I'm not the only one.

 

Just to make it clear, there is no way I could set up a bios password by mistake, and nobody else touched the laptop, so this is not a possibility.

 

Any ideea why this happened to me, as well as to other people? What are my options now? 

 

Laptop is still in warranty until  2022 I think...

 

Thank you!

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Re: Lenovo L380 Yoga BIOS blocked with password by itself

2020-01-19, 15:52 PM

If you didn't set the password, the person you bought it from did.  The password cannot set itself.  Return it.


Rich


I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

If a response answers your question, please mark it as the accepted solution.

I am not an employee or agent of Lenovo.
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Re: Lenovo L380 Yoga BIOS blocked with password by itself

2020-01-19, 15:57 PM

Thank you for the answer. 

 

As I said I was able to enter bios by just pressing enter, then suddenly didn't work anymore.

 

I've seen the same answer to other people's, that is not possible but well, it's possible. 

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