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Imperator87
Paper Tape
Posts: 4
Registered: ‎05-11-2019
Location: SK
Views: 400
Message 1 of 4

Lenovo S730-13IWL - 30% of top trackpad area won't click

Hello, I bought Lenovo S730-13IWL few hours ago. Set it up, install latest updates and drivers, but i used before a macbook where is whole area of trackpad clickable.

 

There 30% top area of trackpad wont click - tap is ok. It is a hardware issue or is it normal ? 

Thanks.

 

EDIT : I found a similar post : https://forums.lenovo.com/t5/ThinkPad-X-Series-Laptops/Hard-to-click-on-trackpad/td-p/3966525

Seems to be "solved".

I searched and probably no one in "windows" world offer a "all clickable" touchpad.

Social Support Agent
Social Support Agent
Posts: 434
Registered: ‎08-02-2018
Location: US
Views: 343
Message 2 of 4

Re: Lenovo S730-13IWL - 30% of top trackpad area won't click

Hey there, Imperator87! 

 

Welcome to the Lenovo forum discussion! 

 

Please try opening the Lenovo vantage app https://support.lenovo.com/us/en/solutions/ht505081?CID=ww:lenovosocial:20x9m6&Source=social_eservic... and check for a system update, then install them all. After that, test the touchpad/trackpad again. 

 

In addition, try exploring the touchpad/trackpad settings https://support.lenovo.com/us/en/videos/vid500010?CID=ww:lenovosocial:20x9m6&Source=social_eservices... and check if there is a settings that can fix the issue of it. Update us back with the outcome. 

 

Regards! 

 

 

Moderator comment: Link(s) expanded for transparency.



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Imperator87
Paper Tape
Posts: 4
Registered: ‎05-11-2019
Location: SK
Views: 335
Message 3 of 4

Re: Lenovo S730-13IWL - 30% of top trackpad area won't click

Hello,

 

I don't think that is a issue. I try several windows laptops in store few hours ago mine s730 included and every touchpad has "dead" zones like in picture. Tap or touch work everywhere.

This is a design of touchpads and i have been little bit pampered from macbook force touch trackpad.

 

I think that is a solved.

 

lenovo-touchpad.jpg

Social Support Agent
Social Support Agent
Posts: 619
Registered: ‎08-02-2018
Location: US
Views: 320
Message 4 of 4

Re: Lenovo S730-13IWL - 30% of top trackpad area won't click

I see. If you can still use that certain touchpad zone to move the cursor, then we can say that this is not considered as an issue, instead a limitation of the hardware.

 

Regards,



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