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02-20-2019

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Lenovo Vantage Camera Settings Missing

2019-02-20, 6:17 AM

My Camera isn't working. I cannot change the privacy setting because my Lenovo Vantage camera settings are missing. So are the drivers for my Camera. F8 doesn't do anything (just keeps showing "no camera" icon)

I suspect this has to do with an update pushed on 2/13. 

Even before this, my camera would randomly switch back to privacy setting "on" whenever Lenovo pushed an update. SUPREMELY FRUSTRATING.

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2555 Posts

12-13-2016

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Re: Lenovo Vantage Camera Settings Missing

2019-02-20, 18:07 PM

Windows Update now has the camera disabled by default. 

 

Go to Start > Settings (gear icon) > Privacy > Camera and make sure it's enabled.


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Re: Lenovo Vantage Camera Settings Missing

2019-02-24, 22:44 PM

Camera is enabled under privacy settings. Still not working :(

 

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2555 Posts

12-13-2016

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Re: Lenovo Vantage Camera Settings Missing

2019-02-25, 14:29 PM

See if you can do a System Restore back to a point when you know the camera was working. 


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1 Posts

03-09-2019

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  • Message 5 of 33

Re: Lenovo Vantage Camera Settings Missing

2019-03-15, 11:27 AM
Hello,
did you solve the problem with the camera? I'm still unable to use it, tried everything... any tips would be welcome. thank you!
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2555 Posts

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Re: Lenovo Vantage Camera Settings Missing

2019-03-15, 13:31 PM

 wrote:
Hello,
did you solve the problem with the camera? I'm still unable to use it, tried everything... any tips would be welcome. thank you!

It would help to have a detail list of what you HAVE tried so as not to waste your time suggesting things you've already done.


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4 Posts

03-28-2019

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  • Message 7 of 33

Re: Lenovo Vantage Camera Settings Missing

2019-03-28, 5:52 AM

I am having the exact same issue, I went to my window's settings, restarted, prior save point. the camera doesn't even show up under heardware settings. I don't seem to have any imaging devices in my device manager: see uploaded document. It leads me to wonder if I need to reinstall my camera drivers. If so can you help with that?

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Re: Lenovo Vantage Camera Settings Missing

2019-03-28, 12:52 PM

 wrote:

I am having the exact same issue, I went to my window's settings, restarted, prior save point. the camera doesn't even show up under heardware settings. I don't seem to have any imaging devices in my device manager: see uploaded document. It leads me to wonder if I need to reinstall my camera drivers. If so can you help with that?


Which model computer?  Was there a point where the camera DID work? 

 

Are camera privacy settings "off" in both Vantage and Windows?


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4 Posts

04-10-2019

CH

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  • Message 9 of 33

Re: Lenovo Vantage Camera Settings Missing

2019-04-10, 7:18 AM

and another one!

 

i have this issue about half a year now.

it did not affect me that much, because i do not really need a webcam. i just accessed it for a skype-meeting a year ago and it worked perfectly i remebemer. but now i need it as soon as possible and it's not working at all. the problems are exactly the same as described before:

 

- the camera isn't showing in the devices manager

- i cannot access it with any program

- it's not showing up in lenovo vantage

- funny part: when i use a headset for gaming, the mic is turning off every 5 minutes and i have to reconnect it. privacy problem?

 

i tried:

- to reinstall drivers / scan for missing drivers

- to activate it with a key (did not found one on my Y910)

- to activate it through bios (did not found any help there)

- to de-/activate privacy settings in windows

- to knock on the laptop-cover (several times)  ;-)

 

I don't really like to go back on a restore point, because in 99% windows will **** up a lot of things and nothing is working properly after that rollback.

any suggestions, how we can get back the camera? any regedit-files that we can edit, to bring back the cam?

cheers

 

MOD: Edited language

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2555 Posts

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  • Message 10 of 33

Re: Lenovo Vantage Camera Settings Missing

2019-04-10, 12:29 PM

Thing is, without attempting a reset or even a prior system restore point, it's tough to tell if it IS a Windows issue or mechanical.  Yeah, system restore or resets can come with unintended results, which it's always a good idea to back the computer up before attempting. Also a good idea to check your BIOS version before rolling back, too. Make sure it's the latest.

 

That said, in my experience, both options work better in Win 10 than in 8 or 7. I've even had Windows Update wreck things, only to roll the computer back, let it take the update again, and everything's fine. (Note, this doesn't include 1809, which wrecks a lot of things, so I'm avoiding it, completely on both my 910 and 920).

 


____________________________________
I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

If a response answers your question, please mark it as the accepted solution.

I am not an employee or agent of Lenovo. I love beer.

Using Browser Search To Find Answers in the Lenovo and Moto Communities
Check out our new Recent Service Tips Area ..your issue may already be solved!
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