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29 Posts

02-12-2021

Indonesia

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  • Message 1 of 18

Lenovo Vantage features didnt work in Windows 10 build 21313

2021-02-19, 16:28 PM

Lenovo Vantage features (intelligent cooling, camera privacy, etc) didnt work in windows 10 preview ( Build 21313 )

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1930 Posts

11-04-2019

United States of America

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  • Message 2 of 18

Re:Lenovo Vantage features didnt work in Windows 10 build 21313

2021-02-19, 16:41 PM

 

Welcome to the Community Forums @Nathannaelc!

 

What type of Lenovo device are you using?

Can you please share its MTM (machine type-model) number for us to check its specifications?

 

You may click on this link and enter your machine's serial number then go to Drivers & Software tab to compare the Lenovo Vantage app version that you have on the device and download/install it as well.

 

Thanks,

Adriel_lenovo

Lenovo Support

 



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29 Posts

02-12-2021

Indonesia

74 Signins

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  • Posts: 29
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  • Location: Indonesia
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  • Message 3 of 18

Re:Lenovo Vantage features didnt work in Windows 10 build 21313

2021-02-19, 16:57 PM

Hey there,

the MTM is 82EV0019ID, cant seem to find the Lenovo Vantage app in the drivers and software section.

The Lenovo Vantage version installed is 10.2101.29.0

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785 Posts

09-27-2019

China

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  • Message 4 of 18

Re:Lenovo Vantage features didnt work in Windows 10 build 21313

2021-02-20, 3:51 AM

hi

Could you please get log with tool https://meta.box.lenovo.com/v/link/view/4311e64a8a0843a48f66ec3ad82078bb

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29 Posts

02-12-2021

Indonesia

74 Signins

235 Page Views

  • Posts: 29
  • Registered: ‎02-12-2021
  • Location: Indonesia
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  • Message 5 of 18

Re:Lenovo Vantage features didnt work in Windows 10 build 21313

2021-02-20, 7:16 AM

Sorry for the late reply. Anyway, heres the log you requested

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29 Posts

02-12-2021

Indonesia

74 Signins

235 Page Views

  • Posts: 29
  • Registered: ‎02-12-2021
  • Location: Indonesia
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  • Message 6 of 18

Re:Lenovo Vantage features didnt work in Windows 10 build 21313

2021-02-20, 7:19 AM

Sorry, It seems like the zip file didnt get attached.

Heres a google drive link : https://drive.google.com/file/d/1IFb95aROgmam0ScRBtC_c5RnJCPkVg4i/view?usp=sharing

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29 Posts

02-12-2021

Indonesia

74 Signins

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  • Posts: 29
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  • Message 7 of 18

Re:Lenovo Vantage features didnt work in Windows 10 build 21313

2021-02-20, 12:10 PM

Update : Build 21318, features still didnt work

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29 Posts

02-12-2021

Indonesia

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  • Message 8 of 18

Re:Lenovo Vantage features didnt work in Windows 10 build 21313

2021-02-21, 2:48 AM

Update : Solved by wangyanyan's solutions here : https://forums.lenovo.com/t5/Lenovo-Yoga-Series-Notebooks/Lenovo-Vantage-Battery-Smart-Option-Missing-Error/m-p/5066059

 

Uninstall Lenovo Vantage + Lenovo Vantage Service 

Uninstall System Interface Foundation V2 Device

Restart

Reinstall Lenovo Vantage

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29 Posts

02-12-2021

Indonesia

74 Signins

235 Page Views

  • Posts: 29
  • Registered: ‎02-12-2021
  • Location: Indonesia
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  • Message 9 of 18

Re:Lenovo Vantage features didnt work in Windows 10 build 21313

2021-02-21, 13:09 PM

Not Solved.

Issue is similar to the one in here https://forums.lenovo.com/t5/Lenovo-Yoga-Series-Notebooks/Lenovo-Vantage-Battery-Smart-Option-Missing-Error/m-p/5066059

But the solution didnt work after i shut the machine down.

Heres a new log.

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785 Posts

09-27-2019

China

535 Signins

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  • Message 10 of 18

Re:Lenovo Vantage features didnt work in Windows 10 build 21313

2021-02-22, 10:06 AM

hi

Could you please try to suspend/resume system and then check it?

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