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11-29-2019

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Lenovo Vantage on App bar...

2020-09-09, 9:18 AM

Don't know why but it's been few days now (maybe since last Windows10 update) that when I click on any option in the Lenovo Vantage app menu  (the one below in the  apps bar) nothing happens. I have to open the app from the start menu....Am I the only one? (Forgot to mention I've got a Yoga S740)

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529 Posts

09-27-2019

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Re:Lenovo Vantage on App bar...

2020-09-10, 6:55 AM

hi

Could you please describe it more? Could you please provide a screenshot?

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  • Message 3 of 22

Re:Lenovo Vantage on App bar...

2020-09-10, 16:04 PM

Hi, I'm sorry, you're right my description was very bad.

In few words when I click the green battery icon (Lenovo Vantage App) down in the app bar I get the Lenovo Vantage menu with some options and a big blue trigger "Go to Lenovo Vantage"  Well I was once able to select what I wanted by clicking on those, now anything in that menu is not clickable anymore, I've tried to uninstall and reinstall Vantage but it did't help. 

Hope I was clear enough..... (my english is very bad...pls apologize)

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  • Message 4 of 22

Re:Lenovo Vantage on App bar...

2020-09-11, 1:57 AM

hi

Download the tool from https://meta.box.lenovo.com/v/link/view/c5f027f211ea4e30bc0387bedd531a1a

Run “BGTest.bat” as administrator. see if it works

thanks

 

0 person found this solution to be helpful.

This helped me too

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43 Posts

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  • Message 5 of 22

Re:Lenovo Vantage on App bar...

2020-09-11, 9:34 AM

YES !!!!!  It did work...!!! Thank you very much....Now the menu works again, I can open Lenovo Vantage and select any option in that slide up menu...!!  What was that?

May I take advantage of your knowlwdge backgrand and ask for more help? 

Well, there is another little issue now with my Lenovo System Update software...It's been weeks now that there is an update that keep showing as available even if I already install it into my PC, it's INTEL SENSOR HUB Driver Update....I have it installed but it keeps showing as available every time I run System update....Thank you so much again...

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857 Posts

03-11-2008

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  • Message 6 of 22

Re:Lenovo Vantage on App bar...

2020-09-11, 9:46 AM
Hi, For system update alone issue, Could you please help to paste the logs from below location? C:\ProgramData\Lenovo\SystemUpdate\logs
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43 Posts

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  • Message 7 of 22

Re:Lenovo Vantage on App bar...

2020-09-11, 9:57 AM

Ok...I'm sorry I'm not an expert...I tried to attach the file in the attachment section but it will not load it for some reason...Ho can I send that file to you?   ( Is this the file you want to check?)

 

tvsu_200911113940  

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  • Message 8 of 22

Re:Lenovo Vantage on App bar...

2020-09-11, 10:02 AM

[Lenovo System Update build: 2020-07-20 5.07.0106] 11/09/2020 11:39:40

 

 

 

Admin note: embedded log converted to document and attached to reduce scrolling on page

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  • Message 9 of 22

Re:Lenovo Vantage on App bar...

2020-09-11, 12:55 PM

From logs, system update will not install intel sensor hub driver.

It seems that it is in the update history list only.

After you click check for update, do you see this driver in the candidate list?

And also if you could select this package to download and install?

And also could you provide the screenshot of what is shown on System Update?

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  • Message 10 of 22

Re:Lenovo Vantage on App bar...

2020-09-11, 12:59 PM

Yes, correct. when I run System update, it shows ISH as available in the candidate list as reccomended update and it does download it and install it correctley (each time I do so..!) I don't know if it may be relevant or not but such update was never shown in Lenovo Vantage, only in Lenovo System update...

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