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jdrch
Token Ring
Posts: 97
Registered: ‎09-26-2017
Location: US
Views: 2,354
Message 1 of 3

Lenovo Vantage stuck at 23% when installing updates. What should I do?

Lenovo Vantage is stuck at 23% installing 11 updates on my ThinkPad L380 Yoga, as shown below:

 

 

<image removed>

 

The app hasn't crashed; the progress bar just isn't moving What should I do? Rebooting and/or killing the installation sound like bad ideas off the bat. Thoughts?

 

 Moderator note: image containing serial number removed to prevent abuse.

Windows 10 Pro: Lenovo Flex 5 (15") 81CA | Lenovo ThinkPad L380 Yoga
Community SeniorMod
Community SeniorMod
Posts: 7,422
Registered: ‎01-13-2008
Location: US
Views: 2,329
Message 2 of 3

Re: Lenovo Vantage stuck at 23% when installing updates. What should I do?

Hi,

 

I don't have an answer for you but any chance there's something requiring user confirmation popped behind the Vantage window?

 

I've removed your image since it contains the laptop's serial number.  If you'd like to repost it, please obscure the SN.

 

Z.


The large print: please read the Community Participation Rules before posting. Include as much information as possible: model, machine type, operating system, and a descriptive subject line. Do not include personal information: serial number, telephone number, email address, etc.


The fine print: I do not work for, nor do I speak for Lenovo. Unsolicited private messages will be ignored - questions and answers belong in the forum so that others may contribute and benefit. ... GeezBlog

 

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jdrch
Token Ring
Posts: 97
Registered: ‎09-26-2017
Location: US
Views: 2,311
Message 3 of 3

Re: Lenovo Vantage stuck at 23% when installing updates. What should I do?

No other windows popped up in the fore or background. I wound up killing the Lenovo Vantage process, rebooting, and doing System Updates from it again. Worked just fine thereafter.

 

I think what happened is it installed updates that required a reboot, but the reboot prompt wasn't displayed.

Windows 10 Pro: Lenovo Flex 5 (15") 81CA | Lenovo ThinkPad L380 Yoga

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