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umangtpatel
Blue Screen Again
Posts: 4
Registered: ‎09-07-2016
Location: US
Views: 795
Message 1 of 6

Lenovo Y700 14 backlit keyboard not working.

I just received my new lenovo Y700 14 laptop.

But my backlit keyboard is not working.

I can see it on website that it comes with backlit keyboard but its not working my laptop.

Following is the link of the website I purchased.

http://shop.lenovo.com/us/en/laptops/ideapad/y700-series/y700-14-inch/?menu-id=y700-14-inch

Kindly help.

Thanks in advance.

Retired Support Specialist
Posts: 3,772
Registered: ‎12-24-2015
Location: IN
Views: 745
Message 2 of 6

Re: Lenovo Y700 14 backlit keyboard not working.

Hi there, Umangt           -

 

Thank you for writing in to the Lenovo Forum - happy to have you here today.

 

Do you have a small KB backlight icon on your spacebar? Something like this –

medium.jpg

 

 

Did you try "Fn + Space"?

 

Update us how it goes.

 

 

 

 

 

Regards,

 

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If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

umangtpatel
Blue Screen Again
Posts: 4
Registered: ‎09-07-2016
Location: US
Views: 722
Message 3 of 6

Re: Lenovo Y700 14 backlit keyboard not working.

Hi Sir,

Yes I did try the fn + space bar. But it's not working.

Retired Support Specialist
Posts: 3,772
Registered: ‎12-24-2015
Location: IN
Views: 705
Message 4 of 6

Re: Lenovo Y700 14 backlit keyboard not working.

Sometimes I have noticed it coincided with windows update when I looked at log, uninstalled update and will works fine. You could also use the System Restore feature to get your computer back the time when it worked.

 

Update us how it goes.

 

 

 

Regards,

 

Tap that kudos button if I helped 
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

umangtpatel
Blue Screen Again
Posts: 4
Registered: ‎09-07-2016
Location: US
Views: 703
Message 5 of 6

Re: Lenovo Y700 14 backlit keyboard not working.

Hi Sir, 

It was never working from the start i.e. the day it arrived it was not working. 

What can I do now? 

Thank you. 

Retired Support Specialist
Posts: 3,772
Registered: ‎12-24-2015
Location: IN
Views: 699
Message 6 of 6

Re: Lenovo Y700 14 backlit keyboard not working.

If it’s not working from beginning, then your model does not have it. If it is under warranty I would recommend contacting Lenovo service centres and applying the normal phone techniques to get it replaced promptly or assist you further.

 

Schedule a Call-back for faster support

English 24 hours a day 7 days/week 

During business hours, you may also engage with live chat support.

 

Update us how it goes.

 

 

 

 

Regards,

 

Tap that kudos button if I helped 
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

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