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Trade_mark135
Blue Screen Again
Posts: 1
Registered: ‎09-19-2019
Location: US
Views: 332
Message 1 of 2

Lenovo YOGA 510-14IKB touchpad and keyboard not working after windows update

My 2-year-old Lenovo YOGA 510 - 14KIB laptop has been unusable without an external keyboard and mouse for the last month after the latest windows 10 build. I've tried deleting and restoring the drivers but this didn't work. Now when I go to look for the drivers in the device manager I can't find them. I thought this would allow me to redownload them from the Lenovo support website but after trying this several times the only thing I can do with my keyboard is change the underglow of the keys and the touchpad doesn't work at all. 

 

Any tips would be a huge help.

Support Specialist
Posts: 780
Registered: ‎04-23-2019
Location: US
Views: 230
Message 2 of 2

Re: Lenovo YOGA 510-14IKB touchpad and keyboard not working after windows update

Hi Trade_mark135.

Welcome to the Community Forums!

Have you tried downloading the drivers for the touchpad directly from the support website? If not, You can check this link https://pcsupport.lenovo.com/us/en/products/laptops-and-netbooks/yoga-series/yoga-510-14ikb/download... to try to download the latest touchpad drivers for your machine.

We would also want to check if you have tried pressing the F6 key or FN+F6 key to enable the touchpad of the machine?

Let us know if you have any questions.

Regards.



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