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3 Posts

08-29-2019

MX

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Lenovo YOGA 510 14ast touch screen not working

2019-08-30, 16:30 PM

Hi Team

 

2 mouths ago I have a failure in my HDD, so I remplaced that and I reinstall OS, but now the touch screen not working, can anybody help me please. thxs

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379 Posts

11-04-2019

PH

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Re: Lenovo YOGA 510 14ast touch screen not working

2020-01-04, 16:33 PM

Hi ,

 

Sorry for the late reply as we just joined the boards, but if you are still having the same issue please let us know.

Regards

Jeremy



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3 Posts

08-29-2019

MX

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Re: Lenovo YOGA 510 14ast touch screen not working

2020-01-06, 16:11 PM

Hi Jeremy

 

Yes, I still with the same issue, how can I recovery the original OS with driver to work touch screen, currently my device is out, I Appretiate so much your help with that. Thxs

 

Regars

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379 Posts

11-04-2019

PH

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Re: Lenovo YOGA 510 14ast touch screen not working

2020-01-06, 17:30 PM

Hi ,

 

You can do a full factory reset which will put your computer to the original OS and driver's installed. You can follow the steps on the link https://support.lenovo.com/ph/en/solutions/ht062552 but make a backup of all your files first before you do this,

 

Hope this helps and let us know how it goes,

Jeremy



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3 Posts

08-29-2019

MX

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Re: Lenovo YOGA 510 14ast touch screen not working

2020-01-06, 17:54 PM

Hi Jeremy

 


Just a doubt, I´m not sure that I can do it because the original issue was that HDD was damaged and this was replaced so I don´t have any back up to make the factory restore, so my request is if you can help me with the link to download the original OS.

 

Regards

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379 Posts

11-04-2019

PH

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  • Posts: 379
  • Registered: ‎11-04-2019
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Re: Lenovo YOGA 510 14ast touch screen not working

2020-01-07, 15:35 PM

Hi ,

 

 

Try this link https://s3-us-west-2.amazonaws.com/ddstools.gdi.lenovo/win8/USBRecoveryCreator.exe as it will give you a media creator kit. All the details is shown here https://pcsupport.lenovo.com/us/en/solutions/HT103653

 

After creating the Lenovo USB Recovery key, the USB key can be used to reinstall Microsoft Windows® at any time on the computer models for which it was created. To use the USB key, insert the USB key into the Lenovo computer on which you want to restore the operating system. Then, restart the computer to begin the recovery process.

 

 You can also download an ISO image from microsoft https://www.microsoft.com/en-us/software-download/windows10.  

 

For activation here is are the information you need https://support.lenovo.com/us/en/solutions/ht501288.

 

These articles should be able to help you out and hope this helps and let us know how it goes,


Jeremy



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