10-01-2017 09:43 AM
I bought Lenovo YOGA 51014IKB a while back and when I turn it on I need to wait for 15 minute to use it smoothly and the screen blinks and go black or negative picture from time to time and I don't know why
I send it to the company and told them the problem ..they changed the HD and told me there isn't a thing wrong with the screen that did not solve any of the problems above
that did not solve any of the problems above
and when I decided to send back again the screen got a crack on it ..it's superfacial and the touch and the display aren't affected but I worry that they will refuse to take it and say that the problem from the crack and not before
so my questions are :
1- what causes the slow startup and the blinking screen?
2- what are the solutions?
3- am I still covered by the warranty or not?
and thank you
10-01-2017 11:36 PM
1. The usual cause of slow startup is either failing HDD or too many startup application.
2. Download and install Lenovo Solution Center and perform a Hardware Scan.
3. As the damage is not caused by you, and your laptop is still within the warranty coverage period, it should be covered.
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