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AboAl9i5
What's DOS?
Posts: 1
Registered: ‎10-01-2017
Location: SA
Views: 368
Message 1 of 2

Lenovo YOGA 51014IKB slow startup and blinking screen ,warranty

I bought Lenovo YOGA 51014IKB a while back and when I turn it on I need to wait for 15 minute to use it smoothly and the screen blinks and go black or negative picture from time to time and I don't know why 

 

I send it to the company and told them the problem ..they changed the HD and told me there isn't a thing wrong with the screen that did not solve any of the problems above

 

that did not solve any of the problems above

 

and when I decided to send back again the screen got a crack on it ..it's superfacial and the touch and the display aren't affected but I worry that they will refuse to take it and say that the problem from the crack and not before 

 

so my questions are :

 

1- what causes the slow startup and the blinking screen?

 

2- what are the solutions?

 

3- am I still covered by the warranty or not?

 

and thank you 

Guru
Posts: 1,528
Registered: ‎05-29-2010
Location: SG
Views: 358
Message 2 of 2

Re: Lenovo YOGA 51014IKB slow startup and blinking screen ,warranty

Hi AboAl9i5,

1. The usual cause of slow startup is either failing HDD or too many startup application.

2. Download and install Lenovo Solution Center and perform a Hardware Scan.

3. As the damage is not caused by you, and your laptop is still within the warranty coverage period, it should be covered.

Peter

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