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10-01-2017

SA

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Lenovo YOGA 51014IKB slow startup and blinking screen ,warranty

2017-10-01, 16:43 PM

I bought Lenovo YOGA 51014IKB a while back and when I turn it on I need to wait for 15 minute to use it smoothly and the screen blinks and go black or negative picture from time to time and I don't know why 

 

I send it to the company and told them the problem ..they changed the HD and told me there isn't a thing wrong with the screen that did not solve any of the problems above

 

that did not solve any of the problems above

 

and when I decided to send back again the screen got a crack on it ..it's superfacial and the touch and the display aren't affected but I worry that they will refuse to take it and say that the problem from the crack and not before 

 

so my questions are :

 

1- what causes the slow startup and the blinking screen?

 

2- what are the solutions?

 

3- am I still covered by the warranty or not?

 

and thank you 

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1491 Posts

05-29-2010

SG

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Re: Lenovo YOGA 51014IKB slow startup and blinking screen ,warranty

2017-10-02, 6:36 AM

Hi AboAl9i5,

1. The usual cause of slow startup is either failing HDD or too many startup application.

2. Download and install Lenovo Solution Center and perform a Hardware Scan.

3. As the damage is not caused by you, and your laptop is still within the warranty coverage period, it should be covered.

Peter

ThinkPad X40 | ThinkPad W520 | ThinkPad T560 | ThinkCentre E73 SFF | ThinkPad L570 | Yoga 11s | Yoga 3 Pro | Yoga 900 | Yoga Home 900 | Yoga Tablet 2 Pro | Miix 2 10" | IdeaPad Y460p | IdeaPad K1 | 3000 Y300 | Vibe K5 Plus

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