12-25-2018 10:36 AM
I'm having the same problem, and it seems to help to use the DEL button instead of SHIFT. Unfortunately, the problem in my case is a little more complicated, because my password also includes a SPACE character. And entering the SPACE key, doesn't produce any entry in the password, so obviously, the SPACE key is also not supported.
Please, let me know how to enter a SPACE character in the password, or provide me some other way to reset the password for the BIOS, else my notebook (still in warranty period) would become useless soon.
Thanks for any help,