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1 Posts

10-19-2016

US

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Lenovo Yoga 11s touch screen not working

2016-10-19, 3:58 AM

I have a Yoga 11s Laptop (ideapad) with windows 8.1, bought it 3 years ago, and the touch screen hasn't workedfor about two week. I've installed touchpad drivers, and refreshed the computer. Installing the drivers did nothing, and the touch screen worked after the refresh until I flipped the screen to use it in stand mode.

 

Thoughts? Will a factory reset make a difference?

 

I really need the touch screen for the work I do, and I can't send it out for repairs.

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5 Posts

10-20-2016

SE

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Re: Lenovo Yoga 11s touch screen not working

2016-10-20, 21:07 PM

I have the same problem on a Flex 15 with Windows 10. I'm not sure exactly when it started but probably somewhere in early October. Looking at the Windows Update log I suspect it has to do with the Windows 10 Anniversary update made October 1st. Since the original poster has Win8.1 it may be a different problem, but the dates are close...

Another item from the Windows Update is that it failed to install a new Touch Pad driver on October 10th. Related?

 

I have tried to uninstall the "HID compatible touch screen" as suggested in other threads, but it didn't help. The touch screen is not visible under "Mice and other pointing devices" but I'm not sure if it was earlier either.

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3811 Posts

12-24-2015

IN

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Re: Lenovo Yoga 11s touch screen not working

2016-10-21, 10:09 AM

Hi there, Goastro          -

 

Thank you for writing in to the Lenovo Forum - happy to have you here today.

 

Clean the surface

System Restore (search – System restore – setting – Create restore point – System protection tab - System restore)

Touch Calibration (control panel – Tablet PC settings – Display tab – calibrate)

 

Enable the Touch Function (like below)

Power on and boot into windows

Call administrator command prompt

Press Win + X

Select Command Prompt (Admin)

 

 

Shift+FN+F10

Enter command and return:

bcdedit /set testsigning on

And enter reboot command and enter:

Shutdown –r –t 0

 

 

Check the Pen and Touch Hardware availability in system properties.

If Pen and Touch Input / HW is not avl means

  1. Touch cable not connected properly
  2. Touch panel issue

Update us how it goes.

 

 

 

 

 

Regards,

 

Tap that kudos button if I helped 
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