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goastros5
What's DOS?
Posts: 1
Registered: ‎10-18-2016
Location: US
Views: 629
Message 1 of 3

Lenovo Yoga 11s touch screen not working

I have a Yoga 11s Laptop (ideapad) with windows 8.1, bought it 3 years ago, and the touch screen hasn't workedfor about two week. I've installed touchpad drivers, and refreshed the computer. Installing the drivers did nothing, and the touch screen worked after the refresh until I flipped the screen to use it in stand mode.

 

Thoughts? Will a factory reset make a difference?

 

I really need the touch screen for the work I do, and I can't send it out for repairs.

AnBe
Paper Tape
Posts: 5
Registered: ‎10-20-2016
Location: SE
Views: 579
Message 2 of 3

Re: Lenovo Yoga 11s touch screen not working

I have the same problem on a Flex 15 with Windows 10. I'm not sure exactly when it started but probably somewhere in early October. Looking at the Windows Update log I suspect it has to do with the Windows 10 Anniversary update made October 1st. Since the original poster has Win8.1 it may be a different problem, but the dates are close...

Another item from the Windows Update is that it failed to install a new Touch Pad driver on October 10th. Related?

 

I have tried to uninstall the "HID compatible touch screen" as suggested in other threads, but it didn't help. The touch screen is not visible under "Mice and other pointing devices" but I'm not sure if it was earlier either.

Retired Support Specialist
Posts: 3,772
Registered: ‎12-24-2015
Location: IN
Views: 567
Message 3 of 3

Re: Lenovo Yoga 11s touch screen not working

Hi there, Goastro          -

 

Thank you for writing in to the Lenovo Forum - happy to have you here today.

 

Clean the surface

System Restore (search – System restore – setting – Create restore point – System protection tab - System restore)

Touch Calibration (control panel – Tablet PC settings – Display tab – calibrate)

 

Enable the Touch Function (like below)

Power on and boot into windows

Call administrator command prompt

Press Win + X

Select Command Prompt (Admin)

 

2.png

 

Shift+FN+F10

Enter command and return:

bcdedit /set testsigning on

And enter reboot command and enter:

Shutdown –r –t 0

1.png

 

 

Check the Pen and Touch Hardware availability in system properties.

If Pen and Touch Input / HW is not avl means

  1. Touch cable not connected properly
  2. Touch panel issue

Update us how it goes.

 

 

 

 

 

Regards,

 

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