03-26-2017 03:27 PM
For awhile, my laptop (Lenovo Yoga 13) wouldn't shut down from the screen (i.e., pressing the shut down option on the screen) so I had to physically touch the power button to shut it off. Now that I can lock my laptop finally, and leave it overnight, I can log into Windows just fine...I'm using Windows 8.1, just s you know.
My only problem now is when I shut it down...Once it's shut down, I'm left praying that it turns on again and boots up like normal....but it takes me, like, 8+ (or more) tries before it's back on again.
So now, when I use my laptop, I lock it so that I don't have to worry about it powering on; I"m able to use it normally after unlocking it.
But what could the reason my laptop shuts down (when I shut it down myself since I can't shut it off from the screen using my mousepad) and the power button being on and glowing but showing a black screen? That's what happens after I shut the power off and turn it back on again.
My laptop is 4 years old, so it's out o' warranty and I can't get it fixed by Lenovo.
I hear it's a hardware issue, but is it an issue with the screen itself or is it a motherboard failure specifically?
How can I fix it if I take it to a computer shop and how much exactly is it gonna cost me to fix it?
Help is appreicaited!
Solved! Go to Solution.
03-27-2017 05:01 AM
Thanks for using the Lenovo forums.
Not really heard of this one before, try a static discharge for this, it may help to resolve the issue or at least get rid of any built up static on the motherboard.
(If the battery is internal, please just skip the remove/replace battery steps.)
1. Turn the unit off
2. Remove the battery and the Mains adapter
3. Press and hold the front power button for 30 seconds
4. Replace the battery and the Mains adapter
5. Turn the unit on as normal
The repair shop would probably fix it for you, as it`s not clear what is the cause of this, it would be hard to give an estimate of the costs involved with the repair, you could probably get this at the repair shop as well.
Hope this helps, let us know how you get on.
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04-03-2017 01:38 PM
I tried taking the charger out and pressing the power button and following the steps minus taking the battery out....I still encounter the same problem. I guess I will have to take this to a repair shop. I was told that it may take $200 for the computer shop to fix it since it's a motherboard issue, I guess. Im not sure if it is indeed a motherboard issue, but that's what I was told.
Thanks for trying to help even though it didn't work.