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6 Posts

10-10-2017

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Lenovo Yoga 14 wont recognize Active Pro Pen

2017-10-10, 19:36 PM

Pretty much just as the description says. Im not sure what the problem is. When I try to download the feeldriver from Wacom it says "a supported tablet was not found" or something like that. And calling Lenovo support was the most infuriating waste of 4 hours of my life as no one seemed to know anything about it. I know the pen is compatable to the latpop. Its the only one that is. So if anyone can help me find out why the driver says that when I download it and why the pen isn't being recognized i'd love you forever. Seriously.

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6479 Posts

06-27-2008

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Re: Lenovo Yoga 14 wont recognize Active Pro Pen

2017-10-10, 21:31 PM

20CD00CHUS comes back as a ThinkPad Yoga 12.5" model, not the 14".

http://psref.lenovo.com/Detail/Think_Tablets_and_Convertibles/ThinkPad_Yoga?M=20CD00CHUS

 

The 14" was 20DM, I believe. Could you double-check your machine, please?

Once the MT-M is confirmed, I'll move this thread over to the ThinkPad forum.

 

Regards.


Community GuidelinesPrivate MessagingENDEESPTRUUACZ-SKTRMoto
Requests for individual support are not answered. If a post solves your issue, please mark it so.

I am not a Lenovo employee

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6479 Posts

06-27-2008

United States of America

28945 Signins

1658243 Page Views

  • Posts: 6479
  • Registered: ‎06-27-2008
  • Location: United States of America
  • Views: 1658243
  • Message 2 of 5

Re: Lenovo Yoga 14 wont recognize Active Pro Pen

2017-10-10, 19:49 PM

Good day and welcome to the community.

Can you please provide the 10 character machine type-model (MT-M) number of your laptop? Please don't post your serial number.

Regards.


Community GuidelinesPrivate MessagingENDEESPTRUUACZ-SKTRMoto
Requests for individual support are not answered. If a post solves your issue, please mark it so.

I am not a Lenovo employee

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6 Posts

10-10-2017

United States of America

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  • Posts: 6
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Re: Lenovo Yoga 14 wont recognize Active Pro Pen

2017-10-10, 21:16 PM

I believe its 20CD-00CHUS

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6479 Posts

06-27-2008

United States of America

28945 Signins

1658243 Page Views

  • Posts: 6479
  • Registered: ‎06-27-2008
  • Location: United States of America
  • Views: 1658243
  • Message 4 of 5

Re: Lenovo Yoga 14 wont recognize Active Pro Pen

2017-10-10, 21:31 PM

20CD00CHUS comes back as a ThinkPad Yoga 12.5" model, not the 14".

http://psref.lenovo.com/Detail/Think_Tablets_and_Convertibles/ThinkPad_Yoga?M=20CD00CHUS

 

The 14" was 20DM, I believe. Could you double-check your machine, please?

Once the MT-M is confirmed, I'll move this thread over to the ThinkPad forum.

 

Regards.


Community GuidelinesPrivate MessagingENDEESPTRUUACZ-SKTRMoto
Requests for individual support are not answered. If a post solves your issue, please mark it so.

I am not a Lenovo employee

0 person found this solution to be helpful.

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6 Posts

10-10-2017

United States of America

6 Signins

70 Page Views

  • Posts: 6
  • Registered: ‎10-10-2017
  • Location: United States of America
  • Views: 70
  • Message 5 of 5

Re: Lenovo Yoga 14 wont recognize Active Pro Pen

2017-10-11, 9:22 AM

Oh I believe you're right. It seems to be not the Yoga 14 or even yoga 12 but some Yoga S1 12.5. Because it says the pen is also compatable with the 12. I guess I have to return the computer. Thank you.

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