10-09-2019 04:29 AM
Hi there,
My fingerprint sensor has stopped working. All drivers are up to date. I have unistalled Synaptics driver and reinstalled 2 Sept 19 driver to no avail.
Any ideas?
12-02-2019 07:57 AM
Hi @iopk,
Sorry for the late reply.
If the problem has not been resolved yet you can download the latest fingerprint driver at https://pcsupport.lenovo.com/es/en/products/laptops-and-netbooks/yoga-series/yoga-730-15iwl/download.... Usually the fingerprint scanner stops working after an update messes up with its driver.
Hope this helps and let us know how it goes,
Jeremy
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12-03-2019 02:10 AM
Hi @Jeremy_lenovo,
Thank you for your reply.
As per my original post, I have already installed the latest driver but the scanner still does not work.
Ioannis
12-03-2019 06:04 AM
Hi @iopk,
Just asking as it makes a difference, but did you download the fingerprint driver from the same link I provided?
What is the current version of windows do you have?
Jeremy
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12-03-2019 09:40 AM
Hi again,
Yes, I did re-install the driver using the link provided in your reply.
I am using WIn10 Home 64bit.
Ioannis
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