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Topik
Paper Tape
Posts: 4
Registered: ‎08-19-2018
Location: US
Views: 182
Message 1 of 8

Lenovo Yoga 2 11 Will Not Boot At All (Can't even enter the BIOS or boot to USB)

Well, the title says it all.  My Lenovo Yoga 2 11 is refusing to boot, and I cannot even boot from a USB, run recovery, or enter the BIOS.  Please help me.

Sr Support Specialist
Posts: 8,138
Registered: ‎11-30-2015
Location: PH
Views: 141
Message 2 of 8

Re: Lenovo Yoga 2 11 Will Not Boot At All (Can't even enter the BIOS or boot to USB)

Hi Topik,

 

Welcome to the Community Forums.

 

How was the power and battery indicators?

 

Try shutting the machine down and power it on using the novo button (Item 3 page 11). Check if anything shows on the screen like Novo Menu and see if you can explore more on the BIOS settings.

 

Update us how it goes.

 

Regards



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Topik
Paper Tape
Posts: 4
Registered: ‎08-19-2018
Location: US
Views: 138
Message 3 of 8

Re: Lenovo Yoga 2 11 Will Not Boot At All (Can't even enter the BIOS or boot to USB)

The novo menu shows, but the BIOS doesn't.  There is just a still cursor if I try to enter the BIOS.  USB boot does not work either.

Sr Support Specialist
Posts: 8,138
Registered: ‎11-30-2015
Location: PH
Views: 131
Message 4 of 8

Re: Lenovo Yoga 2 11 Will Not Boot At All (Can't even enter the BIOS or boot to USB)

Hi Topik,

 

You may need to take it to a service center to have the systemboard and internal parts checked. A failing BIOS access may be a firmware issue if not the hardware.

 

 

Regards



Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

Topik
Paper Tape
Posts: 4
Registered: ‎08-19-2018
Location: US
Views: 128
Message 5 of 8

Re: Lenovo Yoga 2 11 Will Not Boot At All (Can't even enter the BIOS or boot to USB)

My computer is out of warranty.  Will I still be able to have it fixed?  Also, is there a way I can reset the bios by removing the battery or something?

Sr Support Specialist
Posts: 8,138
Registered: ‎11-30-2015
Location: PH
Views: 119
Message 6 of 8

Re: Lenovo Yoga 2 11 Will Not Boot At All (Can't even enter the BIOS or boot to USB)

Hi Topik,

 

You can have it checked with your local service center  and they would also check if there is something that they can do if it's just a firmware issue.

 

Regards



Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

Topik
Paper Tape
Posts: 4
Registered: ‎08-19-2018
Location: US
Views: 105
Message 7 of 8

Re: Lenovo Yoga 2 11 Will Not Boot At All (Can't even enter the BIOS or boot to USB)

What do you mean by local service center?  Lenovo service center?

Sr Support Specialist
Posts: 8,138
Registered: ‎11-30-2015
Location: PH
Views: 71
Message 8 of 8

Re: Lenovo Yoga 2 11 Will Not Boot At All (Can't even enter the BIOS or boot to USB)

Hi Topik,

 

Greetings.

 

Any local computer service center nearest you (saves you the shipping) like Best buy tech center not necessarily Lenovo

 

Regards



Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

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