08-16-2016 03:48 PM
onboard microphone not working. tried plugging in an external microphone to no avail.
unit is newly bought.
this is a very bad experience for me. first it was the micro hdmi, now this. it seems Lenovo produces defective products. i will never ever buy anything Lenovo again!
researching the issues i'm having, i've read so many people have the same problem. both micro hdmi and microphone are defective. it's a hardware issue, hence a factory defect right out of the gate.
Solved! Go to Solution.
08-22-2016 12:26 AM
Hi there, Jao –
Thank you for writing in to the Lenovo Forum - happy to have you here today.
Reverting to the Microsoft Built in Driver
Open Device Manager
Under Sound and game controller Right click on the sound adapter and click on update driver
On the prompt of update driver click on Browse my computer for Driver Software
On the next window Click on let me pick from a list of device driver
Now you will have a list of drivers already available in your system,
If your system has a Lenovo Supplied driver plus a Microsoft built in driver, then you should have at least two drivers on the list
If you see a High definition Audio then that should be the Microsoft built in, click that and install it.
Update us how it goes.
Tap that kudos button if I helped
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08-23-2016 11:26 PM
08-24-2016 05:17 PM