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PrgrmJj
Blue Screen Again
Posts: 1
Registered: ‎04-25-2018
Location: US
Views: 78
Message 1 of 2

Lenovo Yoga 2 11

My screen gets past the lenovo logo but then it goes to a black screen that shows it’s loading something. Please Help ???????????

Support Specialist
Posts: 2,948
Registered: ‎02-22-2017
Location: GB
Views: 32
Message 2 of 2

Re: Lenovo Yoga 2 11

Hello PrgrmJj

Thanks for using the Lenovo forums.


If there is nothing but black screen, then it`s possible that part of the installation became corrupted.

Try to turn off the unit, and start it using the NOVO button, this should land you in the recovery menu.

 

If it refuses to reach even the recovery, then you will likely be facing a hardware problem, I would recommend that you get in touch with your local Lenovo support line for a possible repair on the unit.

 

Below is the link to the phone list where you can find these numbers


Hope this helps, let us know how you get on.


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