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pythix
Paper Tape
Posts: 4
Registered: ‎11-12-2017
Location: FI
Views: 1,322
Message 1 of 4

Lenovo Yoga 2 13 keyboard problem, some keys not work

Hi guys!

 

I dropped a little drink on the keyboard, very very little !! and then I started drying it on paper and pressing the buttons

then i have problem. some keys not work.

up arrow, g, h, ä, del, maybe also some fn keys

 

i trying fix that 2 days..

open and plug off battery, then press power button over 1min

return windows system

update bios, and disable hotkeys

trying change keyboard easy settings...

 

i dont understant. what is this problem??? can someone help?

I looking that many people same problem in lenovo, but dont find any solution...

pythix
Paper Tape
Posts: 4
Registered: ‎11-12-2017
Location: FI
Views: 1,255
Message 2 of 4

Re: Lenovo Yoga 2 13 keyboard problem, some keys not work

Can anyone help me?? 😓
pythix
Paper Tape
Posts: 4
Registered: ‎11-12-2017
Location: FI
Views: 1,183
Message 3 of 4

Re: Lenovo Yoga 2 13 keyboard problem, some keys not work

Please some solutions? Smiley Indifferent

Support Specialist
Posts: 2,948
Registered: ‎02-22-2017
Location: GB
Views: 1,092
Message 4 of 4

Re: Lenovo Yoga 2 13 keyboard problem, some keys not work

Hello Pythix

Thanks for using the Lenovo forums.


The problem seems fairly straightforward, this is going to be liquid damage, the liquid reached the motherboard and likely damaged parts of it, causing the issue.

 

I would recommend to get in touch with your Lenovo support line and see if you can request a repair.

Below is the link to the phone list where you can find these numbers

 

Hope this helps, let us know how you get on.


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