01-09-2014 11:27 PM
I've been experiencing a lot of weird quirks with my Yoga 2, and I'm not sure whether Windows 8.1, my specific combination or drivers, or a hardware issue is to blame. The most consistent, and annoying issue, is the laptop constantly freezes after putting it to sleep. It is almost transparent -- I never see the blue screen, because I've already closed the laptop. I just open it up, the Lenovo logo pops up, and it turns out my computer has rebooted. The windows event log confirms that a critical error has occurred.
I've performed a factory reset and it still occurs. Has anyone else experienced this problem?
01-20-2014 01:15 PM
01-24-2014 08:08 AM
Good suggestion on using Hibernate mode. That seems to have solved the freeze, though it's a bummer we have to give up the instant boot-up.
I ran some bugchecks a while back that suggested the freezes were caused by driver issues, most likely those associated with VPN. Do you have a VPN client installed? Have you installed the other latest drivers from the Lenovo site?
01-28-2014 03:13 AM
01-28-2014 05:10 AM
The problems got worse for me, too, about a month ago. It was crashing more often, and whenever I rebooted it took a full 5 minutes sitting on the Lenovo screen before it started up. I ended up calling Lenovo support and they instructed me to do a factory reset. After doing that, I still had problems, so I did a Windows refresh, and that cleared up those additional problems -- but the core problem, random crashes during sleep, is still occurring.
I am not running McAfee. I am running all the latest drivers from the website. By any chance have you installed Citrix Receiver? One of the crash logs suggested this could be a problme.
I also have an i7 / 256mb / 8g ram machine. One possibility is we've got some dud machines. Maybe bad memory that it tries to reference every once in a while. If more people were weighing in, I'd be more confident it was a software problem, but so far it's just us two! In my call with Lenovo, they said that a factory reset was the last step before they'd exchange it under warranty.
01-30-2014 02:45 PM
02-02-2014 05:30 AM
I noticed I was having strange issues after I had installed HWINFO64. Uninstalling it solved the problem. Make sure you are aware of any third part programs that may not be fully compatible with these new chipsets/processors.
02-05-2014 02:52 AM
After updating all the drivers using DriverMax. I've been freeze-free for more than a week now. So far I believe that the problem have been solved. I cant say DriverMax is 100% reliable, but it does the trick for me.