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Blue Screen Again
Posts: 2
Registered: ‎01-25-2017
Location: DE
Message 1 of 4 (758 Views)

Lenovo Yoga 2 Pro - Replaced Screen, "touch function" does not work

Hey there,

 

Just had an cracked screen on my Yoga 2 Pro and paid for a replacement.

 

As the screen was cracked, I had to disable the HID-compliant touch screen in my device manager because otherwise I couldn't use the Yoga 2 Pro at all - because of the crack it was like touches like everywhere on the screen at the same time, but I was able to disable it in "device manager".

 

Yesterday, my screen has been changed and everything works fine - except the "touch function"! If I rotate my Yoga 2 Pro nothing happens, too.

 

If I open the device manager, my HID-compliant touch screen is not visibile. If I press "show hidden devices" and select the HID-compliant touch screen (it is shown then), it is listed as "not connectet" - error code 45. But the screen itself is working. If I search for drivers, it says everything is fine. But the HID-compliant touch screen is not connected...?! How in the world I can tell my Yoga 2 Pro that there is a touch function in my new screen?!

 

So, I am a little confused about what to do with it! How I can start my HID-compliant touch screen again?

 

Thanks for every hint!! And excuse me for my bad English!!Smiley Happy Heart

Community Moderator
Posts: 6,223
Registered: ‎01-01-2010
Location: US
Message 2 of 4 (639 Views)

Re: Lenovo Yoga 2 Pro - Replaced Screen, "touch function" does not work

Did you do the repair?  Lenovo?  Is it an original screen or aftermarket "compatible" screen?  Is it possible the touch cable isn't connected?



I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

I am not an employee or agent of Lenovo.
Blue Screen Again
Posts: 2
Registered: ‎01-25-2017
Location: DE
Message 3 of 4 (634 Views)

Re: Lenovo Yoga 2 Pro - Replaced Screen, "touch function" does not work

 no, I didnt do the repair. it is an original screen with the lenovo sign. could you tell me how to ensure that the cable is connected? thanks!!

Community Moderator
Posts: 6,223
Registered: ‎01-01-2010
Location: US
Message 4 of 4 (627 Views)

Re: Lenovo Yoga 2 Pro - Replaced Screen, "touch function" does not work

If you didn't do the repair, return it to whoever did.  The screen needs to be disassembled to check the cable connections.  They are inside.



I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

I am not an employee or agent of Lenovo.
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