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spsp31
Paper Tape
Posts: 2
Location: US
Views: 220
Message 1 of 4

Lenovo Yoga 2 Pro Wifi adapter "disappears" & Volume down button constantly "stickied"

Last year I had the laptop sent to Lenovo to replace my screen because my brightness would not change.

 

  1. Since then, the wifi adapter would "disappear*" randomly, though not often, sand I would have to reinstall the intel WLAN drivers to fix it. I though it wasn't going to be a problem. However, in the past two days, the wifi driver would disappear every time I turn on the laptop. Reinstallation did not bring it back and repairs did not work. I had to resort to using an external wireless adapter.


  2. The volume down button seems to be stuck down, not physically but more like it was "stickied".

*disappear- the drivers would be missing, not disabled. Device manager does not show a wifi adapter existing.

Retired Support Specialist
Posts: 291
Location: GB
Views: 167
Message 2 of 4

Re: Lenovo Yoga 2 Pro Wifi adapter "disappears" & Volume down button constantly "

Hi spsp31,

 

Thanks for posting and welcome to the forum!

 

Can you confirm that this was the driver you attempted to reinstall? What OS are you using? In regards to the issue with the volume button, I'd suggest contacting Lenovo for assistance. 

 

Hope this helps and let us know how you get on.

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e with your volume button, I'd suggest contacting Lenovo for assistance. 

spsp31
Paper Tape
Posts: 2
Location: US
Views: 157
Message 3 of 4

Re: Lenovo Yoga 2 Pro Wifi adapter "disappears" & Volume down button constantly "

yes, that's the driver I was trying to install.

Lenovo Technology Partner
Posts: 570
Location: PH
Views: 136
Message 4 of 4

Re: Lenovo Yoga 2 Pro Wifi adapter "disappears" & Volume down button constantly "

Hi spsp31, 

Have you checked if the wifi is enabled in BIOS, some windows updates are know to cause the issue. I recommend going into the BIOS and re-loading the default settings. Also the wifi card of the system is connected to the audio card on this system so if there is a short on it, like the volume button issue, this may also cause the wifi card to malfunction. 

Hope this helps. 

Cheers,

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