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shanty3
What's DOS?
Posts: 1
Registered: ‎09-28-2018
Location: US
Views: 198
Message 1 of 2

Lenovo Yoga 2 pro 13" doesn't turn on no power light

I have a Lenovo yoga 2 pro 13" that doesn't turn on and no LED lights come on. There is heat comming from the bottom when it is left pluged in.

 

I have tried un plugging it unpluging the battery and the bios battery and holding down the power buton for more than 1 minuit in several permiations. Still nothing. The AC adapter gives about 19 volts and the BIOS batery has 3v.

What other trouble shoting steps can I take?

Thank you!

Social Support Agent
Social Support Agent
Posts: 235
Registered: ‎08-01-2018
Location: PH
Views: 165
Message 2 of 2

Re: Lenovo Yoga 2 pro 13" doesn't turn on no power light

Hi shanty3! 

Welcome to the Community Forums.

Since you've already done all the necessary troubleshooting steps and you even confirm that the AC adapter and Battery is working. Possible that the motherboard is malfunctioning and needs to be replaced. We recommend that you bring the unit to a service center. You may also use the link below to locate an authorized service providers near your location. 

http://lenovo.force.com/bplocator

Regards,



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