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09-27-2016

IT

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Lenovo Yoga 2 touchscreen problem (It does not operate a screen area)

2016-09-27, 16:02 PM

Hello,
My lenovo yoga 2 13 '' has a problem with the touchscreen. In normal mode using the fingers does not work this area of the screen. The problem persists in other modes.

 

is a software or hardware issue? I can fix it alone or I must bring it to Lenovo service?

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10438 Posts

11-30-2015

PH

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Re: Lenovo Yoga 2 touchscreen problem (It does not operate a screen area)

2016-09-27, 16:35 PM

Hi Behind , 

 

Welcome to the Community Forums.

 

The way that it looks on the image on how it its very delineated onscreen appears a hardware failure of the digitizer.

 

To best check , turn off the machine and use the novo button to turn on . 

Choose system recovery (no need to click on ok to proceed ) . Test by moving your fingers onscreen as it would show a pointer and likewise ripple like effect on the areas of the LCD.  

Cancel to avoid proceeding (OneKeyRecovery to cancel and avoid any reset) after the test .

 

Touch features would also be available on the system recovery  screen outside windows.

If same issue , best that you notify technical support and inform them the test we have here. 

 

Hope this help answer your query.

 

Regards



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