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Posts: 20
Registered: ‎08-15-2015
Location: Telford
Views: 1,222
Message 1 of 9

Lenovo Yoga 3 11" Screen Cracked - But Working - Please Help

So I now have a nasty cracky on the glass of my screen - top right and accross the middle. Smiley Sad

 

The screen is still fully working, and touch screen also still works. Smiley Indifferent

 

So what are my options...

 

1) Can I just replace the glass? If so, where do I find this product - No one sells it.

2) Do I need to replace the entire screen (LCD and Digitizer) - Again no one sells it. Apparently it's a licensed product and no 3rd party suppliers have access to stock.

 

Can anyone please help, and share any other options I have?

 

Thank you so much in advance.

Flanimal
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Posts: 102
Registered: ‎05-23-2015
Location: GB
Views: 1,198
Message 2 of 9

Re: Lenovo Yoga 3 11" Screen Cracked - But Working - Please Help

Another option is to apply a termpered glass screen protector. It is likely to make the crack less visible,  and help prevent it from getting worse. 

 

Search google shops for "lenovo yoga 3 11 hardened glass screen protector." 

Guru
Posts: 2,239
Registered: ‎04-17-2014
Location: US
Views: 1,186
Message 3 of 9

Re: Lenovo Yoga 3 11" Screen Cracked - But Working - Please Help

Sadly, a glass screen protector will still have the cracks visible. You'll need to replace the whole screen because its fused together. Lenovo support can sell you these parts. 

 

Support: http://support.lenovo.com


Regards,
Eric Xu

I'm a Lenovo forums advocate and brand advocate (Lenovo INsider). I'm a volunteer; I don't work for Lenovo.

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Message 4 of 9

Re: Lenovo Yoga 3 11" Screen Cracked - But Working - Please Help

Yeah I've sent the laptop off to Lenovo, but I'm going to guess the price is going to be so expensive it's not worth it. 

 

Very annoying this part is not available anywhere else (I've looked all over the place). Won't be buying Lenovo or a touch screen again. 

 

I'm thinking now best option now it find one being sold for spares on eBay, or to sell this one myself and move on. 

Guru
Posts: 2,239
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Location: US
Views: 1,167
Message 5 of 9

Re: Lenovo Yoga 3 11" Screen Cracked - But Working - Please Help

This isn't Lenovo's fault.  It's like saying you crashed your Tesla, and you won't be buying Tesla or a car every again. Every manufacturer has this type of issue, especially since this is physical damage. I did find some from ebay: http://www.ebay.com/itm/like/190731759334?lpid=82&chn=ps&ul_noapp=true; but going with first party Lenovo is always the best thing to do.


Regards,
Eric Xu

I'm a Lenovo forums advocate and brand advocate (Lenovo INsider). I'm a volunteer; I don't work for Lenovo.

Did someone help you today? Press the star on the left to thank them with a Kudo!

If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!


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Posts: 20
Registered: ‎08-15-2015
Location: Telford
Views: 1,164
Message 6 of 9

Re: Lenovo Yoga 3 11" Screen Cracked - But Working - Please Help

Not sure if you understand how business works. If you release the license of the part to be made by 3rd party manufacturers, or allow retailers to order the part for re-sell you open a competitive market which forces the price down. 

 

This is is the case for many screens that can be picked up for £50. 

 

In the instance of this laptop, you can only get the part if you buy a repair product and strip it and then you can sell at a ridiculous price (just like the example you gave). This price being nearly half the price of the laptop. 

 

You ou can also go direct to Lenovo. Who again will offer a crazy high price to repair the product (see other threads). 

 

Comparing the yoga 3 to a tesla actually made me smile.. It's more like a ford, but unfortunately the parts are not so easy to find. 

Guru
Posts: 2,239
Registered: ‎04-17-2014
Location: US
Views: 1,158
Message 7 of 9

Re: Lenovo Yoga 3 11" Screen Cracked - But Working - Please Help

$200 is around the average for a digitizer replacement. This is the same for others like HP, Dell as well. Here's an example: http://www.ebay.com/itm/13-3-iPS-Touch-Screen-Assembly-Display-Replacement-For-HP-Spectre-Pro-x360-G...

 

I think Lenovo repairs it for around $200 for out of warranty repairs. 


Regards,
Eric Xu

I'm a Lenovo forums advocate and brand advocate (Lenovo INsider). I'm a volunteer; I don't work for Lenovo.

Did someone help you today? Press the star on the left to thank them with a Kudo!

If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!


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Posts: 20
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Message 8 of 9

Re: Lenovo Yoga 3 11" Screen Cracked - But Working - Please Help

The product is still under warranty. But I don't think they will cover any cost on the screen reading other threads. 

 

Living in the UK.. And adding postage it will be around £200. Again a ridiculous price for a laptop that cost double that. 

 

Will stay well away from touch screen from now on.. Some good advice received from a screen repair specialist recently. 

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Message 9 of 9

Re: Lenovo Yoga 3 11" Screen Cracked - But Working - Please Help

Can anyone answer this question?

Does the yoga 3 11" use the same screen as the Lenovo 300 11" or 700 11"?

Thanks.

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