01-16-2019 10:58 AM - edited 01-16-2019 10:59 AM
I have a Lenovo Yoga 3 14 Laptop. I reinstalled the windows 10, because after the November update i been having issues with the laptop turning off by itself and not turning back on.
Now my issue is that my laptop only turns on with the basic display adapter. When i try to update the display adapter driver, it turns off mid installation, and doesnt even complete it. However, when i hook up an external display, such as HDMI to my TV, then it is able to upgrade the driver successfully. But, as soon as i remove the external display, the laptop shuts off immidiately and doesnt turn on. The next step is to revert back to the basic display driver to continue using the laptop. Have to go back to safe mode and rollback to previous driver. The reason why i need to update my display driver is because the brightness is stuck on full.
Also 6 months ago i had to replace my screen because it cracked, but it was working fine with no issue for several months. Suddenly the issues just started occuring.
Any suggestions on whats wrong or cwhat i can do to solve this issue, much appriciated!
01-17-2019 09:00 AM
Is it an aftermarket screen? I have seen cases where non-Lenovo screens didn't work properly because the LED's configuration chip (ESID) had incorrect information. Issues included ones like yours and the inability to adjust brightness.
01-17-2019 10:05 AM