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thanhtran1259
Fanfold Paper
Posts: 3
Registered: ‎04-17-2017
Location: US
Views: 2,447
Message 1 of 10

Lenovo Yoga 3 14 - Windows 10 Creator Updates Keyboard Issue

I've just upgraded my laptop(Lenovo Yoga 3 14) to Windows 10 Creator Update, and found issue with the keyboard, my keys keep skipping, but if I use external keyboard, no issue. Please help me solve it.

 

Support Specialist
Posts: 2,948
Registered: ‎02-22-2017
Location: GB
Views: 2,309
Message 2 of 10

Re: Lenovo Yoga 3 14 - Windows 10 Creator Updates Keyboard Issue

Hello Thanhtran1259

Thanks for using the Lenovo forums.


Try a static discharge for this, it may help to resolve the issue or at least get rid of any built up static on the motherboard.

(If the battery is internal, please just skip the remove/replace battery steps.)
1. Turn the unit off
2. Remove the battery and the Mains adapter
3. Press and hold the front power button for 30 seconds
4. Replace the battery and the Mains adapter
5. Turn the unit on as normal

Hope this helps, let us know how you get on.


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Pesszimistának lenni a legjobb, vagy igazad van, vagy kellemesen meglepődsz...
thanhtran1259
Fanfold Paper
Posts: 3
Registered: ‎04-17-2017
Location: US
Views: 2,268
Message 3 of 10

Re: Lenovo Yoga 3 14 - Windows 10 Creator Updates Keyboard Issue

Hi Support,

 

I just followed your instruction, and yes, it works, my keyboard works normally now. Thanks

samsamy
Paper Tape
Posts: 2
Registered: ‎04-19-2017
Location: CH
Views: 2,256
Message 4 of 10

Re: Lenovo Yoga 3 14 - Windows 10 Creator Updates Keyboard Issue

I have tried that. Did not solve the issue...
SnakeX
What's DOS?
Posts: 1
Registered: ‎05-02-2017
Location: FR
Views: 2,201
Message 5 of 10

Re: Lenovo Yoga 3 14 - Windows 10 Creator Updates Keyboard Issue

Thanks ! It works for me Smiley Happy

Johan53
What's DOS?
Posts: 1
Registered: ‎09-08-2015
Location: NL
Views: 2,133
Message 6 of 10

Re: Lenovo Yoga 3 14 - Windows 10 Creator Updates Keyboard Issue

I have the same problem, Lenovo solve this problem please!

sarpuli84
What's DOS?
Posts: 4
Registered: ‎06-15-2017
Location: TR
Views: 1,764
Message 7 of 10

Re: Lenovo Yoga 3 14 - Windows 10 Creator Updates Keyboard Issue

Me too Smiley Sad

Smou1a
Ctrl-Alt-Del
Posts: 9
Registered: ‎11-17-2015
Location: CZ
Views: 1,710
Message 8 of 10

Re: Lenovo Yoga 3 14 - Windows 10 Creator Updates Keyboard Issue

Me too! This "solution" works only for a while...

samsamy
Paper Tape
Posts: 2
Registered: ‎04-19-2017
Location: CH
Views: 948
Message 9 of 10

Re: Lenovo Yoga 3 14 - Windows 10 Creator Updates Keyboard Issue

Please Lenovo, solve this issue! Best regards.
Ildy
What's DOS?
Posts: 1
Registered: ‎01-09-2018
Location: IE
Views: 758
Message 10 of 10

Re: Lenovo Yoga 3 14 - Windows 10 Creator Updates Keyboard Issue

I just got a lenovo yoga 3.11 and since it keep updating the windows firts I couldnt connect to the internet, than after the next updates many times I just cant use the keyboard. It has windows 8. do you have any solution?

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