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10-20-2018

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Lenovo Yoga 3 14 wont power up or charge

2018-10-22, 12:56 PM

My Lenovo Yoga 3 14 is completly dead, will not power up at all, no led lights at all

 

Plugged into mains..no lights to say charging or mains present, battery no signs of charging

 

Tried the usual "clear the caps" method..disconnect the battery/mains hold power button 30sec/60secs, this did not work for me

 

Tested SSD and Ram on another machine..working fine and OS present

 

Tested mains adaptor and cable on another machine..working fine

 

When the mains is plugged in there is a build up of heat in the bottom right hand side of the laptop

 

Any ideas peoples

 

 

 

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434 Posts

08-02-2018

US

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Re: Lenovo Yoga 3 14 wont power up or charge

2018-10-22, 19:02 PM

Hi smoothoperator2! 

 

Welcome to the Lenovo Community Forum! 

 

Based on what you explained, this is clear hardware malfunction with the laptop. It would be best to get in touch with the Lenovo UK Support at 0333-777-3991 Mon-Fri 09:00-18:00 and inquire about the repair service. 

 

Regards! 



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2 Posts

07-31-2017

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Re: Lenovo Yoga 3 14 wont power up or charge

2018-10-22, 20:58 PM

Hi there, have you had any luck with this?  I have this same system, well I gave it to my son which is away in college and he's having the same problem.  I already had to replace the A/C adapter once about two months ago so I don't think that's the issue but I'm not there to test it my self.  Any ideas? He has tried different outlets and nothing turns on, not even charging LEDs.  He's not savvy enough to open and unplug battery, so I'm stuck helping from far away.....   Any help would be greatly appreciated.

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7 Posts

10-20-2018

GB

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Re: Lenovo Yoga 3 14 wont power up or charge

2018-10-24, 17:49 PM

Ok many thanks Chris

 

Would you say this fault sounds like mosfet caps?

 

The warranty ran out last year so I guess it now comes down to repair cost

 

If it wasnt an intel I7 I proberly would just chuck it on ebay for spares and repairs

 

 

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7 Posts

10-20-2018

GB

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Re: Lenovo Yoga 3 14 wont power up or charge

2018-10-24, 17:55 PM

I'll keep the post updated to what lenovo repair centre say when they get back to me

 

Taking the back cover off, locating the battery to motherboard cable is quite easy even for a novice

 

Once you remove the screws use a plastic wedge the prize open the bottom case

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7 Posts

10-20-2018

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Re: Lenovo Yoga 3 14 wont power up or charge

2019-02-11, 15:05 PM

Reply from Lenovo/Medion repair centre today

 

We are contacting you today in regards to your Lenovo / Medion device currently in repair.

After assessing your device, the repair centre has deemed that a repair cannot be completed under the manufacturer’s warranty due to the casing showing signs of inappropriate treatment such as cracks, chips and dents in this. The repair centre has deemed that a repair cannot be completed under the manufacturer’s warranty due to this showing as being outside of the warranty period we offer.

Please find attached the cost estimate of £381.79 for your repair

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7 Posts

10-20-2018

GB

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Re: Lenovo Yoga 3 14 wont power up or charge

2019-02-11, 15:28 PM

This is a break down on the costs

 

 

 

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7 Posts

10-20-2018

GB

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  • Message 8 of 8

Re: Lenovo Yoga 3 14 wont power up or charge

2019-02-11, 15:46 PM

 

 

 

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